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Regional Services Partner - San Francisco at Elastic
Elastic
Mountain View, CA
Administration
Posted 2 days ago
Job Description
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.What Is The RoleElastic's Professional Services team works across all of our technologies and systems to deliver solutions for our customers. Our Regional Services Sales Partner is crucial to the growth of our Services business and plays an essential role in growing our practice for our customers located on the West Coast within the Enterprise and Strategic market segments . You will have ownership of our customer's Services journey from pre-sales to launch while building trusted customer relationships, including C-level sponsors.The Regional Services Sales Partner must be a strategic problem solver with exceptional enterprise, commercial, and cross-functional skills, demonstrate high energy and have strong sales management experience. The Regional Services Sales Partner is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Elastic investment. This individual will be expected to understand and lead our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers. This will include pipeline generation, delivering sales presentations to C-level clients, negotiating commercials and contracts, and overseeing delivery. Under Elastic's co-sell model, you will collaborate deeply with our Sales and Customer Success teams. The primary measurement of success for this role will be YOY growth in overall services bookings and customer satisfaction.Please Note: This role will be located onsite in San Fransisco, CA What You Will Be DoingComplete Elastic training and become an authority in our consulting methodologies and practicesEvangelise Elastic's ability to deliver business outcomes and our delivery methodology to our customers located on the West Coast within the Enterprise and Strategic market segmentsApply industry expertise and business insight to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomesEngage customers, especially C-Level, using a consultative selling approach that positions Elastic and yourself as a long-term trusted advisor relationshipCreate a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Elastic StackExceed growth and bookings targets, ensure organisational health, and drive customer satisfactionDevelop and lead a territory plan and a personalized account plan for each customer, which aligns with their business goals.Forecast accurately and timely, build a pipeline, and progress opportunities to deliver YOY growthForm a strong relationship with the Sales, Customer Success organization, and regional Alliances/Partner organizations that are instrumental to success. You should be able to operate in a co-sell model, collaborate, and establish relationshipsBe an integral part of hiring and mentoring new Services Sales PartnersContribute to enhancing our delivery methodology, services practice, and industry POV'sWhat You Will Bring10+ years of consultative sales experience with a proven record of consistently exceeding quotaOf which, 5+ years experience selling and/or delivering professional services for a strategic consulting firm, large scale system integrator, or professional services unit within a software companyDemonstrated ability to develop and maintain C-level relationships where you are recognized as a trusted advisorExperience growing accounts with large and complex pursuits ($M+)Highly collaborative and excels in a complex, matrixed environmentExperience in creating outstanding responses to functional and technical elements of RFIs/RFPProject/account management experienceTeam player with strong interpersonal skillsAbility to thrive in a fast-paced, dynamic environmentAdditional Information - We Take Care of Our PeopleAs a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.Competitive pay based on the work you do here and not your previous salaryHealth coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearIncrease your impact - We match up to $2000 (or local currency equivalent) for financial donations and serviceUp to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with minimum of 16 weeks of parental leaveDifferent people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] will reply to your request within 24 business hours of submission.Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People's Republic ("DNR"), and the Luhansk People's Republic ("LNR"). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.Please seeherefor our Privacy Statement.
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