Rehab Tech PT Scheduler Kaseman Hospital at Presbyterian Healthcare Services

OverviewWe are seeking a dedicated and detail-oriented Rehab Tech-PT Schedulerto join our team. This role combines patient-facing responsibilities with critical scheduling and departmental support to ensure smooth operations and exceptional care delivery.Type of Opportunity: Full Time/FTE: 0.9 (39 hrs)Work Schedule: DaysHow you grow learn and thrive matters here.Educational and career development options including tuition and certification reimbursement scholarship opportunitiesStaff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)Shift differentials for nights and weekendsDifferentials for higher education certifications and various lead rolesMalpractice liability insuranceLoan forgiveness through theNew Mexico Higher Education DepartmentEPIC electronic charting systemQualificationsHigh school diploma or equivalent requiredShort-term training in Medical Terminology.Minimum 9 months experience in a healthcare office or clinic setting with significant clinician interaction.Prefer Proficiency in prior authorization/certification/referral processMust pass Epic trainings for rehab tech and scheduling positionsWorking knowledge of CPT and ICD-10 codingPass annual competency exam for all areas of responsibility.ResponsibilitiesDeliver exceptional patient and family experiences using CARES AIDET and EPE toolsAddress and resolve complaints promptly; escalate to supervisor when neededRound with waiting patients to ensure comfort and communicate delaysAssist therapists and clinicians with patient care and departmental dutiesSet clear expectations regarding prior authorizations referrals and out-of-pocket costsCoordinate invasive procedure scheduling (inpatient/outpatient) and provide non-clinical instructionsEnsure prior authorizations certifications and referrals are secured before procedures/testsGuide patients through Release of Information (ROI) processes and ensure proper documentationConduct confirmation and reminder calls including directions and visit-specific instructionsRespond quickly to patients in distress and assist clinical teams as directedPerform basic cleaning and upkeep of the Rehab DepartmentManage appointment reminders rescheduling and provider schedule accuracyCollaborate with clinicians and management to maximize scheduling efficiencySupport new program development and participate in environmental roundingRestock supplies maintain service logs and monitor inventory/expiration datesPrioritize tasks effectively and escalate concerns to licensed clinicians or managementBenefitsWere all about well-being starting with yours.Presbyterian employees have access to a fun engaging and unique wellness program including free on-site and community-based gyms nutrition coaching and classes mindfulness and meditation resources wellness challenges and more.Learn more about our employee benefits.About Presbyterian Healthcare ServicesPresbyterian exists to improve the health of patients members and the communities we serve. We are a locally owned not-for-profit healthcare system comprised of nine hospitals a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 13000 employees - including more than 1200 providers and nearly 3500 nurses.Our health plan serves more than 640000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.Maximum Offer for this position is up toUSD $21.64/Hr.Compensation DisclaimerThe compensation range for this role takes into account a wide range of factors including but not limited to experience and training internal equity and other business and organizational needs. Key Skills Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1