Rehabilitation Supervisor Days at University of Chicago Medicine

Job DescriptionJoin the hospital trusted by Chicagos Southland Ingalls Memorial Hospital in this role as a Rehabilitation Supervisor for our Harvey locationIn this role as a Rehabilitation Supervisor will be responsible for the daily operations of the department. This will include the overall patient experience and the promotion of high standards of care set forth by Ingalls Health System.Essential Functions:Monitors professional regulatory climate with recommendations for process improvement to address changeResponsible for recruitment and selection along with subsequent orientation training performance management and ongoing development needs of staff. Implements corrective action when necessaryParticipates in operating budget process.Manages PTO for departmentOversees timecard approvalMaintains and monitors patient cancellation report with action plans to reduce cancellations. Establishes target goals and provides monthly updates with results on the outpatient shared drive.Maintains equity among clinical staff and between clinical and support staffSupports the emotional and physical needs of patients and staffEnforces policies of Ingalls Health SystemUses quarterly rounding with all staff using the department workday assessment worksheet or like measuring tool that includes a summary of results and action plan based on feedback.Plans implements coordinates and reviews PI with program adjustments to address opportunities/deficienciesEducates staff on PI current department goals and objectivesProvides discipline specific patient care as neededMonitors PRC monthly and shares with department staff including action plan implementation to improve scoresPlans implements coordinates and reviews PI with program adjustments to address opportunities/deficienciesCollaborates with Director/Manager on program and site/system initiatives.Addresses internal and external customer satisfaction issues; collaborates with department and site leadership to address improvementsCoordinates and leads monthly department meetingsCoordinates with inter-hospital departments (EVS plant operations etc) for physical plant managementResponds to emails within 24 hour periodManages the overall patient experience to a positive outcomeResponds to patient and physician concerns in a timely mannerParticipates in system level committees and projects as a therapy representativeImplements IMC initiatives in respective areaImplements protocols to address changes to meet regulatory requirementsDevelops and enhances physician and internal/external referral relationships.Maintains quality and promotes department growthRequired Qualifications:Clinical degree in therapy related fieldIL state licensure to practice in designated fieldAdditional experience as per staff position requirements.Minimum 5 years of clinical experience required.Minimum 3 years supervisory/management experience required.Superior communication and customer service skills.Knowledge of budget preparation and maintenance preferred.Experience with electronic medical record documentation.Working knowledge of Microsoft Office (Outlook/Excel/Word)Position DetailsJob Type/FTE: Full TimeShift: DaysUnit/Department: Therapy - HarveyRequired Experience:Manager Key Skills Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator Employment Type : Full-Time Experience: years Vacancy: 1