Relationship Manager- Wealth Management at Vanguard

Relationship Manager

Are you ready to take the next step in your financial services relationship management career? Vanguard is seeking passionate and driven individuals to join our growing Advice & Wealth Management division as Relationship Managers!

In this role, you'll manage a book of business composed of self-directed ultra-high-net-worth clients, each holding between $525 million in Vanguard assets. You'll be at the forefront of delivering exceptional experiences through education, guidance, and tailored solutions empowering clients to make informed decisions and achieve their long-term goals.

Core responsibilities include:

• Acting as the primary point of contact for self-directed ultra-high-net-worth clients within your book of business, delivering a personalized, consistent, and high-touch experience.
• Building trust and deepening client loyalty by anticipating needs and aligning solutions through education and guidance helping clients achieve their long-term goals.
• Engaging in meaningful conversations on sophisticated topics such as partnering with advice, increasing share of wallet, private equity, trusts, margin, and charitable giving, expanding your expertise and client impact.
• Supporting strategic planning for your book of business and contributing to growth initiatives and client retention efforts.
• Fostering strong relationships by connecting with clients through genuine curiosity, empathy, and a deep understanding of their financial aspirations.
• Delivering exceptional client service by proactively addressing inquiries, resolving issues efficiently, and ensuring a seamless experience across all touchpoints.
• Demonstrating credibility through deep technical knowledge of Vanguard's products and services, proactively finding opportunities to strengthen client relationships. Comprehensive training will be provided to support your success in this area.

Grow With Us

We're hiring for two levels of the Relationship Manager role each offering a unique opportunity to manage a book of ultra-high-net-worth clients and build deep expertise in wealth management topics. Whether you're looking to expand your impact or take the next step in your career, you'll be supported every step of the way with comprehensive training, onboarding, and a culture that invests in your success!

Qualifications include:

• This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC), the SIE, Series 7 and 63/65 or 66 (or equivalent). Certain professional designations may be used in lieu of 65/66. These will be determined by Compliance based on role-specific duties.
• The SIE & Series 7 are required prior to starting with Vanguard. The Series 66 can be acquired upon starting.
• A strong foundation in managing a book of business within financial services ideally 3+ years of experience.
• Experience building trusted relationships with high-net-worth or ultra-high-net-worth clients (2+ years preferred).
• A consultative mentality and a passion for guiding clients through financial services solutions.
• Confidence in discussing topics like ETFs, mutual funds, legacy and estate planning, charitable giving, and other wealth management related conversations.
• A bachelor's degree or equivalent experience that showcases your ability to learn and lead.

This role follows Vanguard's hybrid working model in-office Tuesdays through Thursdays, remote Mondays and Fridays designed to support flexibility and collaboration.

Note: Relocation assistance is available for candidates who qualify.

Special factors include:

• Sponsorship: Vanguard is not offering visa sponsorship for this position.

About Vanguard:

At Vanguard, we don't just have a missionwe're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work:

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.