Remote Client Experience Coordinator at Newport Associates

Job Title: Remote Client Experience Coordinator Location: Remote (U.S.-Based) About Us: Were a fast-growing company dedicated to creating exceptional client experiences. Our team specializes in coordinating accommodations managing reservations and ensuring every journey is seamless and memorable. Were passionate about providing top-notch service and building long-term relationships with our clients. Position Overview: As a Remote Hotel Scheduler youll be the main point of contact for booking and confirming hotel stays coordinating details with clients and ensuring all reservations run smoothly. This is an ideal role for someone who loves planning thrives in a fast-paced environment and takes pride in delivering excellent service. Key Responsibilities: Coordinate hotel reservations for both individual and group clients.Confirm booking details preferences and budget requirements.Communicate with hotels and travel partners to secure the best availability and rates.Manage changes cancellations and special requests with attention to detail.Maintain accurate records and data using online booking systems.Provide professional customer service and efficient problem-solving support. Qualifications: Strong organizational communication and multitasking skills.Reliable internet connection and ability to work independently.Excellent attention to detail and customer service mindset.Prior experience in hospitality booking or scheduling preferred.Must be authorized to work in the U.S. What We Offer: 100% remote position with flexible hours.Supportive collaborative team environment.Opportunities for professional growth and advancement.Access to exclusive travel industry discounts and perks. Join Us: If youre ready to put your scheduling and organizational skills to work in a rewarding remote role wed love to hear from you! Apply today and help us create seamless stays and unforgettable experiences for our clients. Key Skills Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients Employment Type : Full Time Experience: years Vacancy: 1