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Remote Customer Service Representative - $24/hr (Work From Home) at Turbotax USA
Turbotax USA
No longer available
$24/hour
Customer Service
Posted 1 days ago
Job Description
Work from home with TurboTax Product Expert 
- Get paid $24 per hour
- Get a $405 Certification bonus
- Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday
- Earn an additional $5/hr from April 9 15 for all hours worked
- Fast 24 hour Certification
- Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week
- Base Pay
- $18.50 per hour Includes:
- Guaranteed hourly pay
- Includes $3.00 Network Fee component
- Paid on every hour worked
- Weekly Bonus Opportunities
- Up to $250 per week
- Bonuses are performance & schedule based:
- Hours Worked Bonus
- $100 Weekly Bonus when you work .99 hours
- $100 Weekly Bonus when you work 45+ hours
- TNPS Performance Bonus
- $50 Gift Card when you achieve:
- 4 or more TNPS Promoters in a single day
- Zero TNPS Detractors that same day
- Get paid $24 per hour
- Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert
- $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
- Certification takes place over 3 days
- Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday
- Minimum 25 hours per week required, want to work more? Go for it!
- You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
- This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
- Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
- The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$50k is fair for Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel nationally
National salary averages
$50k
↓ 25% vs typical mid-level
Entry
Mid
Senior
This job
$37k
Market range (10th-90th percentile)
$142k
Top performers earn significantly more—skill and negotiation matter.
Senior roles pay 110% more than entry—experience is well rewarded.
Strong candidate leverage
High demand and responsive wages. Negotiate confidently on all fronts.
Hiring leverage
Lean candidate
Wage leverage
Strong
Mobility
High mobility
Who this leverage applies to
Stronger for:
Specialists with niche skills, All experience levels
Weaker for:
Generalists
Where to negotiate
Base salary
Sign-on bonus
Title / level
Remote flexibility
Scope & responsibility
Start date / PTO
Likely Possible Unlikely
Use competing offers and timing to your advantage.
Does this path compound?
Job Growth →
⚡
High churn
Growth, flat pay
🚀
Compound
Growth + pay upside
⚠️
Plateau
Limited growth
⭐
Specialize
Experts earn more
Pay Upside →
Expertise pays off
Limited new roles, but specialists earn significantly more.
+3%
10yr growth
123,000 openings projected annually—mostly replacing retirees and turnover.
Typical: High school diploma or equivalent
Openings come from turnover, not new growth. Differentiate to advance.
Labor data: BLS 2024