Remote Customer Support Assistant at LC GROUP

This is a remote position.Job Summary We are seeking a detail-oriented client-focused Remote Customer Experience Assistant to join our virtual support this role you will work closely with clients via email chat and phone helping them navigate services confirm details and provide tailored guidance based on their needs. You will play a key role in coordinating experiences clarifying options and ensuring every step of the journey is smooth from start to finish. If you enjoy helping others solving problems and supporting seamless planning this is the perfect opportunity to grow in a dynamic remote environment. RequirementsMust be 18 years of age or olderPrior experience in customer service hospitality call center or virtual support roles is preferredExcellent written and verbal communication skillsStrong organizational and multitasking abilities in a remote settingTech-savvy and comfortable using email chat and other virtual tools for daily communicationMust have a reliable internet connection Key Responsibilities Communicate with clients via email chat and phone to provide timely helpful and accurate assistance Help clients review and finalize key details such as booking confirmations service timelines and itinerary support Deliver clear guidance by identifying client needs and walking them through the best available options Maintain up-to-date records of interactions and updates within internal systems Collaborate with internal teams to help resolve escalated or complex situations professionally Ensure a smooth and satisfying client experience through proactive follow-up and support BenefitsWork Schedule & Benefits Remote role with flexible scheduling options Competitive compensation with potential performance-based incentives Ongoing training coaching and professional development Supportive growth-focused team environment Equal Opportunity We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will be considered without regard to race religion color national origin gender gender identity sexual orientation age or disability. Required Skills:Must be 18 years of age or older Prior experience in customer service hospitality call center or virtual support roles is preferred Excellent written and verbal communication skills Strong organizational and multitasking abilities in a remote setting Tech-savvy and comfortable using email chat and other virtual tools for daily communication Must have a reliable internet connection Key Responsibilities Communicate with clients via email chat and phone to provide timely helpful and accurate assistance Help clients review and finalize key details such as booking confirmations service timelines and itinerary support Deliver clear guidance by identifying client needs and walking them through the best available options Maintain up-to-date records of interactions and updates within internal systems Collaborate with internal teams to help resolve escalated or complex situations professionally Ensure a smooth and satisfying client experience through proactive follow-up and support Required Education:High School Diploma Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 30000 - 70000