Rental Delivery Driver (CDLA) - Houston, TX at Home Depot

Rental Delivery Driver I

The Rental Delivery Driver I has a CDL-A license and operates medium to heavy-duty pickup trucks with delivery trailers. This driver delivers rental equipment to our customers and is knowledgeable in the basic operation of the equipment they deliver. The driver provides basic operational training on the proper and appropriate use to the customer. Additionally, the Rental Delivery Driver I is responsible for verifying the equipment is clean and operational prior to and after each delivery. Demonstrates high-quality customer service standards for delivery service.

Key responsibilities include:

• Administrative/Business Duties
• Deploy Equipment to Store Locations
• Maintain Parts Inventory
• Operates Assigned Truck and Makes Delivery

This position reports to the Rental Operations Supervisor or Regional Rental Manager and has no direct reports.

Travel requirements typically require overnight travel less than 10% of the time.

Physical requirements include intermittent periods of continuous physical exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Working conditions typically involve a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum qualifications include:

• Legally permitted to work in the United States
• Twenty-one years of age or older
• Valid Class A Commercial Drivers License (CDL-A)
• Valid DOT Physical Examination (Medical Card)
• One-year commercial motor vehicle driving experience within the previous 5 years
• Safe driving record - Clean MVR
• Knowledge of and/or experience driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areas
• Knowledge of local major and minor roadways and the ability to effectively use maps and directions for efficient delivery routing
• Working understanding of safe load securement, tie-downs, and transport
• Working knowledge and understanding of Motor Carrier Safety regulations/DOT guidelines
• Strong work ethic
• Ability to work effectively with different personality types and all levels of associates
• Working knowledge of handheld technology (smartphone, laptop, tablet)
• Ability to operate in extreme outdoor working conditions
• Ability to adapt to unforeseen circumstances, including weather, traffic, and others
• Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations

Preferred qualifications include:

• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills
• One (1) year of experience operating a commercial motor vehicle with a flatbed trailer within the previous 5 years
• Experience in equipment rental industry (mechanical, driving, counter sales, customer service, etc.)
• Basic knowledge of compact construction equipment, including trenching and earthmoving machines
• Ability to work independently
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to problem-solve and troubleshoot

Minimum education is typically acquired through the completion of a high school diploma and/or GED.

Preferred education is typically acquired through the completion of a high school diploma and/or GED.

Minimum years of work experience is 0.

Preferred years of work experience is 3.

Minimum leadership experience is no previous leadership experience.

Preferred leadership experience is no previous leadership experience.

Certifications include Class A CDL License.

Competencies include action oriented, being resilient, business insights, courage, decision quality, manages ambiguity, persuades, collaborates, demonstrates self-awareness, manages complexity, optimizes work processes, values differences, communicates effectively, customer focus, resourcefulness, and strategic mindset.