Rental Order Specialist at Baxter

This is whereyour work makes a difference.At Baxter we believe every personregardless of who they are or where they are fromdeserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today tomorrow and beyond.Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together our community is driven by a culture of courage trust and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations and we hold each other accountable for delivering exceptional results.Here you will find more than just a jobyou will find purpose and pride.Your Role at BaxterTHIS IS WHERE you build trust to achieve results!Baxters products and therapies are on nearly every floor in almost every hospital worldwide in clinics and in the home. Baxters employees are building upon the companys rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care.Our commitment to our mission means we are there when patients and healthcare professionals need us during the critical moments that matter most!What youll Do:The Rental Order Analyst is responsible for review and maintenance of rental order in the ERP system for the PSS Therapy business to ensure accurate and on time billing and revenue generation. The Rental Order Analyst will serve as the Subject Matter Expert of the rental order billing process supporting the sales and service teams with order and billing management.Review identify and research potential billing errors on integrity reporting implementing correct solution per SOP guidelines.Using critical thinking skills root cause and resolve any identified billing issues for rental orders in the ERP system prior to month end invoicing.Coordinate with sales representatives and other functional areas (credit service operations customer contact center) to identify and resolve customer issues.Contact customers to obtain information needed to resolve customer satisfaction surveys PO collection and to obtain any further billing information needed to ensure order accuracy and timely invoicing.Maintain and manage an organized database of customer reporting needsRun and analyze reports as needed to provide additional rental data to sales and operations.Monitor and meet goals related to data integrity objectives (credit reductions unbilled orders aged purchase order collection etc.).Maintain integrity and compliance of commercial service processes.Support special projects and focus efforts as needed.Monitor daily rental integrity reports and implements corrections as needed.What Youll Bring:1 years of progressive experience in a customer service role; healthcare/medical field desirableJD Edwards system experience preferred.Experience with Microsoft OfficeDigital LiteracyCommunication SkillsAttention to DetailEnergy & DriveWe understand compensation is an important factor as you consider the next step in your career. At Baxter we are committed to equitable pay for all our employees and we strive to be more transparent with our pay practices. To that end this position has an annual salary range of $41600.00 - $50000.00 USD Annual. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors including but not limited to relevant skills/experience time in the role business line and geographic/office location.US Benefits at Baxter (except for Puerto Rico)This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one as well as insurance coverage for basic life accident short-term and long-term disability and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount and the 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching. We also offer Flexible Spending Accounts educational assistance programs and time-off benefits such as paid holidays paid time off ranging from 20 to 35 days based on length of service family and medical leaves of absence and paid parental leave. Additional benefits include commuting benefits the Employee Discount Program the Employee Assistance Program (EAP) and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our additional information regarding Baxter US Benefits please speak with your recruiter or visit our Benefits site: Benefits BaxterEqual Employment OpportunityBaxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disability/handicap status or any other legally protected characteristic.Know Your Rights: Workplace Discrimination is IllegalReasonable AccommodationsBaxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information.Recruitment Fraud NoticeBaxter has discovered incidents of employment scams where fraudulent parties pose as Baxter employees recruiters or other agents and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself review our Recruitment Fraud Notice.Required Experience:IC Key Skills General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 41600 - 50000