Link copied to clipboard!
Back to Jobs
Reservation Agent | HOTEL DU PONT | Wilmington, DE at PM New
PM New
Wilmington, DE
Administration
Posted 0 days ago
Job Description
What Youll DoHandle incoming calls emails and reservation inquiriesAdvise guests on room types rates and packagesProcess bookings modifications and cancellationsEnsure accuracy in guest profiles and reservation detailsCommunicate special requests to hotel departmentsPromote hotel amenities dining and experiencesResolve guest concerns with professionalism and careWho You AreWarm articulate and guest-focusedDetail-oriented with strong communication skillsComfortable managing multiple inquiries at onceFamiliar with reservation or PMS systems a plusFlexible with scheduling including weekends and holidaysWhy Youre HereYou take pride in creating seamless beginnings to every stay. As the voice of HOTEL DU PONT you set the tone for luxury service long before a guest arrives.Required Experience:Unclear Seniority Key Skills Intelligence,Corporate,Irrigation,Investment,AC Maintenance,Contract Administration Employment Type : Full-Time Experience: years Vacancy: 1
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.