Resident Services Coordinator at Monarch Communities

Reports ToThe Resident Services Coordinator will report to the Health & Wellness Director. This position is an exempt salary position.Salary Range: $75000 - $80000 YearlyJob OverviewResponsible for leading and directing the delivery of non-clinical resident care ensuring exceptional quality and services while maintaining compliance with Federal State and local regulations as well as the companys mission policies and procedures.Responsibilities and DutiesOversees resident care team members to include hiring training and onboardingUnderstands residents rights and ensures a safe respectful environmentProvide direct day-to-day oversight of resident care and ensure service plans are followedPartner with the Health & Wellness Director to create and update resident service plans for residents and to identify and proactively respond to changes in condition and service needsDevelop monitor and adjust work schedules for the team to ensure adequate staffing to meet service standards and regulatory requirements; ensure appropriate resources to deliver outstanding resident care while effectively managing salary expensesImplement and monitor safety protocolsMaintain continuous and proactive communications with residents family members to promote open dialogue and timely sharing of important information; serve as the first point of contact for residents and family questions and concernsMaintain accounts receivable and billing process.Handle accounts payable vendor setup invoice entry and coding and coordinate approvals and escalations with corporate AP and Executive Directors.Complete month end-close and billing tasksPlay a leadership role in creating and maintaining resident profiles to establish an understanding of their histories preferences and hobbies and incorporate them into daily interactions and activitiesImplement and monitor adherence to policies and procedures and external regulatory requirements; address issues quickly to ensure consistent complianceParticipates in and attends all in-service training as scheduledEnsures compliance with all Federal State and local regulations as well as community policies and proceduresPerform other duties as assignedQualifications :  Degree in a related field (health care social services therapeutic recreation) preferredPrior experience and knowledge of caring for people with Alzheimers or other related dementias requiredMust have current First Aid and CPR certification as required by StateProficiency in computer skills Microsoft Office (Windows Outlook Excel) with the ability to learn new applications Physical AbilitiesWhile performing the duties of this job the associate is often required to stand walk sit use fine and gross motor skills reach with hands and arms balance stoop kneel crouch talk hear and smell.An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.Additional Information : Benefits Offered(Full Time):Health Insurance: Medical/Rx Dental and VisionAncillary Benefits: Life Insurance/AD&D Short Term Disability and Long-Term disabilityBasic Life & Accidental Death & Dismemberment (AD&D) InsuranceFSA (Commuter/Parking)Employee Assistance Program (EAP)401(k) Retirement with Company MatchPaid Time Off (PTO) and HolidaysTuition ReimbursementOther Compensation Programs:Employee Referral BonusResident Referral BonusEqual Opportunity Statement:Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.We comply with all applicable federal state and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.Remote Work : NoEmployment Type : Full-time Key Skills Abinitio,Fashion Designing,Infrastructure,Application Engineering,LNG,Catia Experience: years Vacancy: 1