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Westgate Resorts

Resort Experience Manager at Westgate Resorts

Westgate Resorts Kissimmee, FL

Job Description

Plans organizes and directs comprehensive recreation programs and special events at resort by performing the following duties personally or through subordinate supervisors.As a Resort Experience Manager you will Direct supervision of the entire Activities/ Events program.Create implement and direct activity and special event programs using themed concepts.Plan parties for owners guests and employee.Formulate an environment which will increase employee morale motivation and promote team spirit.Prepare departmental budget.Direct communication with Westgate vendors such as Resort Recreation and Tourism Management (RR & TM) Orlando Dive Hair Ropes etc... In order to facilitate products programs and services for Activities/EventsInterview applicants verify references and hire personnelInputs and reviews Kronos payroll system and prepares RR & TM timecardsSet policy and procedures for departmentAttend weekly staff meetings with department heads supervisors & managersPerform weekly staff meetings with department and prepare reportsResponsible for inputting and updating the resort information television channelPrepare supervisory reports for accidents and remain updated on emergency/safety proceduresPrepare weekly schedules and update attendance recordsResponsible for staffingActivities Bicycle & Boat Repairer: instructions in correct safety procedures maintain records for bike and paddleboat repair ability to fill out forms correctlyCoordinate training for CPR and First Aid TrainingResponsible for accurate inventory and purchasing of sports and recreation related equipmentResponsible for purchasing items needed to maintain Kids ClubMaintain weekly and monthly records of all inventories purchased and distributed through the Activities/Events departmentMaintain records of activity inventory and prepare them in accordance with CFI and Westgate accounting departmentsRemain updated on all recreation and sports equipment as well as lakes ponds game room and outdoor recreation facilities to meet appropriate safety standardsResponsible for inputting Westgate T. V. channel for resort wide marketing of special events and important resort informationResponsible for canceling or shutting down various equipment and activities/events when weather or other conditions pose a safety hazard to participants.Prepare design order and distribute marketing material for resort VIP or employee activities/eventsPerform other tasks as assigned by the General Manager or Director of resort Operations.Requisition supplies for activities and events or employee programs Kids Club and Activity CenterServe as speaker/host at resort functions when called uponPurchase and pick up recreation equipment when necessarySupervises and analyzes recreational needs and resourcesInterprets recreation programs and their philosophy to individuals and groups through personal participation and staff assignmentsCooperates with recreation and non-recreation personnelQualifications : Must be able to regularly lift pull push and or/move up to 50 poundsBachelors degree from four-year college or university; or two to three years of related experience working and/or training in an activity department or program of a large resort with at least two of these years in a supervisory capacity; or equivalent combination of education and experience. Additional Information : Why WestgateComprehensive health benefits medical dental and visionPaid Time Off (PTO) vacation sick and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life Disability Accident Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.) Advancement & development opportunitiesCommunity Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.Remote Work : NoEmployment Type : Full-time Key Skills Veterinary Experience,Hotel Experience,Hospitality Experience,Cost Management,Management Experience,Conflict Management,Housekeeping Management,Property Maintenance,Hotel Management,Financial Report Interpretation,P&L Management,Supervising Experience Experience: years Vacancy: 1

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