Resort General Manager at Westgate Resorts

We are looking for an inspiring General Manager to lead the heartbeat of our Lahaina resort. This is a high-impact role responsible for fostering a strong service culture elevating owner and guest experiences delivering financial performance and supporting an exceptional workplace for every Team Member.If you are passionate about hospitality love developing people and thrive in a results-oriented environment we want to meet you.What Youll Lead & DeliverOversee daily operations across Front Desk Housekeeping Laundry and MaintenanceLead coach and develop a cross-functional team while modeling service excellenceChampion a warm welcoming guest-focused culture across all departmentsPartner with regional leadership on performance goals financial plans and property enhancementsMaintain high standards for product quality safety and service deliveryEnsure property compliance with company policies and procedures and communicate expectations clearlySupport short and long-term strategic planning and improvement initiativesPerform additional duties supporting success of the resortQualifications : What You Bring10 years of progressive leadership experience in hospitality or resort operationsExperience overseeing multiple departments in a fast-paced environmentStrong financial acumen with proven success in budgeting and profitabilityHospitality technology knowledge (PMS POS work order/service platforms guest communication tools labor scheduling systems)Timeshare or HOA experience strongly preferredBachelors degree in Hospitality Business or related field requiredAdditional leadership or hospitality certifications welcomeSkills for SuccessInspiring hands-on leadership style with strong coaching abilityExcellent interpersonal and conflict-resolution skillsHighly organized and detail-focusedProactive problem-solver with strong follow-throughProficient in Microsoft Office and hospitality software platformsStrong ability to work independently while creating a collaborative positive team cultureAdditional Information : Why WestgateComprehensive health benefits medical dental and visionPaid Time Off (PTO) vacation sick and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life Disability Accident Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.) Advancement & development opportunitiesCommunity Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.Remote Work : NoEmployment Type : Full-time Key Skills Veterinary Experience,Hotel Experience,Hospitality Experience,Cost Management,Management Experience,Conflict Management,Housekeeping Management,Property Maintenance,Hotel Management,Financial Report Interpretation,P&L Management,Supervising Experience Experience: years Vacancy: 1