Restaurant Floor Supervisor at Goodstone

Benefits:401(k)401(k) matchingDental insuranceHealth insuranceOpportunity for advancementTraining & developmentVision insuranceWellness resourcesJob Title: Restaurant Floor Supervisor Department: Restaurant Reports To: Restaurant Manager Pay: Salary plus tipsJob SummaryAt Goodstone Inn & Restaurant we take pride in crafting memorable dining experiences that are built on excellence in food wine service and ambiance. As a Restaurant Floor Supervisor you will be a hands-on leader who ensures smooth daily operations motivates and supports the service team and delivers high hospitality to every guest.This role requires balancing guest satisfaction staff development and operational efficiency. You will oversee front-of-house operations maintain service standards manage reservations and partner with both the culinary and guest services teams to provide seamless experiences.Key ResponsibilitiesLead train schedule and supervise all front-of-house serving staff.Set and maintain service stations and dining areas to Goodstone standards.Ensure prompt courteous and professional service throughout guest interactions.Manage guest concerns with efficiency professionalism and warmth.Conduct table touches to build rapport and gather feedback from guests.Oversee reservations (OpenTable) and confirm guest details or special requirements.Coordinate with Guest Services for in-house reservations and special requests.Collaborate with the culinary team to ensure timely and accurate service.Support staff during peak service times to ensure consistency and maintain a smooth flow.Complete daily reports shift paperwork and inventory needs for supplies.Monitor and uphold presentation standards menu knowledge and wine service.QualificationsA high school diploma or GED is required; coursework in hospitality is preferred.Minimum 2 years of fine dining experience in supervisory or leadership roles.Strong communication and interpersonal skills.Must be at least 21 years of age.Professional appearance; visible tattoos must be covered.Advanced wine knowledge preferred.Reliable transportation.Flexible schedule including mornings evenings weekends and holidays.Work Environment & Physical DemandsProfessional hospitality setting with a mix of indoor/outdoor work.Requires standing/walking for extended periods (6 hours).Ability to lift carry or move items up to 40 lbs. regularly and 50 lbs. occasionally.Must be able to bend stoop squat and climb stairs as needed.Ability to work effectively under pressure multitask and adapt quickly to changes.Supervisory Responsibility Direct supervision of front-of-house staff. Additional Notes: This description is not intended to be all-inclusive. Responsibilities may shift as needed.Goodstone Inn & Restaurant is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace. All employment decisions are based on merit competence and business needs. Goodstone is a proud drug-free workplace. Compensation: $40000.00 - $42000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. The Goodstone Inn & Restaurant is a privatelyowned property situated on the outskirts of thecharming town of Middleburg Virginia. Goodstone is located less than ten minutes from the centerof town and offers numerous activities lodging accommodations and part of the Goodstone Team we are committed to inspire and instill a passion for excellence and provide you with the opportunity to excel and grow as a team player!Required Experience:Manager Key Skills Time Management,Fashion Retail,Microsoft Office,Customer Service,Communication skills,POS,Retail Sales,Training & Development,Mentoring,Supervising Experience,Retail Management,Recruiting Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 40000 - 42000