Restaurant General Manager Assistant General Manager- New York, NY#12332 at Actus consulting

Title: Restaurant General ManagerLocation: New York NYReport: Director of OperationsPosition SummaryA high-end Japanese restaurant is seeking an experienced Assistant General Manager to support overall restaurant operations and ensure smooth day-to-day management. This position assists the General Manager in overseeing staff performance guest service and operational efficiency while maintaining the highest standards of quality safety and hospitality.Essential FunctionsDay-to-Day OperationsMaintain operational schedule including opening and closing of the restaurantManage operational reports to senior management in a timely mannerCustomer OperationsDirect subordinates in customer service standards to ensure that all guests feel welcome and are given responsive friendly and courteous service.Communicate and work with fellow managers to ensure guest service standards and efficient operations.Resolve customer complaints and report them to Companys managementProvide guidance to employees on cash and credit transactions with customersSafety and HygieneMaintain safe secure and healthy restaurant environment by establishing following and enforcing sanitation standards and procedures in compliance with health and legal regulationsFood and Consumables ManagementOrder food drinks and supplies inventory according to predetermined product specifications and received in correct unit count and condition.Control food cost and usage by following proper requisition of products from storage areas product storage procedures standard recipes and waste control proceduresDirect the maintenance of proper food holding and refrigeration temperature control pointsSupport delivery to load and unload productsProduct ManagementWork with fellow managers to plan and price menu itemsFacilities and Equipment MaintenanceEnsure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programsHuman Resources ManagementExercise managerial discretion along with Companys HR department to ensure that the restaurants human resources activities are properly executedMake employment and termination decisions including interviewing hiring evaluating and disciplining restaurant personnel as appropriateProvide orientation of rules policies and procedures; and oversee training of new staffSchedule management and direct labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are metExecute disciplinary measures based on monitoring of attendance of subordinatesMonitor employees health and personal hygiene to prevent possible spread of viruses and bacteriaEnsure staff meal money is properly collected and offered only at a given time following company policyReport and handle any on premise accidents by following the incident handling manualConduct training of new exempt employeesKnowledge and SkillsUnderstand Companys policies procedures standards specifications guidelines and training programs.Keep learning skills and product knowledge as a role model for staffGeneral AssistanceAct as an effective team member to assist other managers for the CompanyRecommend operational policies to Companys management to improve Companys operational effectiveness and efficiency and compliance with laws regulations and policiesPerform other duties as assignedPerform non-managerial duties as needed or required due to business/scheduling needsRequired Skills and ExperienceMinimum 5 years of management experience in a high-end or fine-dining restaurant environment.Proven ability to lead FOH operations and manage cross-functional teams.Strong customer service orientation with excellent communication and interpersonal skills.Knowledge of food safety labor management and hospitality standards.Bilingual ability in English (Japanese language skills are a plus). Key Skills Credit Risk,Aluminium,HVAC,Communication,Administration Support Employment Type : Full Time Experience: years Vacancy: 1