Restaurant Retail Supervisor The Diplomat Beach Resort, Curio by Hilton at Hilton

Join the Food and Beverage leadership team at the Diplomat Beach Resort! Following a property-wide renovation The Diplomat is preparing to enter its next era transitioning into Signia by Hilton Diplomat Beach Resort. The Food and Beverage team is elevating its craft to match the sophistication and energy of our refreshed restaurants and reimagined beachfront destination.The ideal candidate has previous leadership retail and food and beverage experience with a passion to serve. Open availability is required.Shift Pattern: 8-Hour shift between 8AM - MidnightThe Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:Access to your pay when you need it through DailyPayMedical Insurance Coverage for you and your familyMental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)Go Hilton travel program: 100 nights of discounted travelParental leave to support new parentsDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*401K plan and company match to help save for your retirementHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programs* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.What will I be doingAs a Restaurant Retail Supervisor you would be responsible for assisting management in the direction and administration of a restaurant in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:Supervise support schedule assign daily work inform and train team members in all restaurant activities and operationsMonitor observe and assist in evaluating team member performanceSupport and assist team members in handling guest inquiries and requests and in resolving guest complaintsEnsure compliance with health safety sanitation and alcohol awareness standardsManage and monitor product quality and service and satisfaction trends evaluate and address issues and make improvements accordinglyAssist in monitoring inventory and inventory controlWhat are we looking forSince being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:Hospitality - Were passionate about delivering exceptional guest experiences.Integrity - We do the right thing all the time.Leadership - Were leaders in our industry and in our communities.Teamwork - Were team players in everything we do.Ownership - Were the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!EOE/AA/Disabled/VeteransRequired Experience:Manager Key Skills English,Academics,Customer Service,IT Software,Chemical,ERP Employment Type : Full-Time Experience: years Vacancy: 1