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Retail Sales Associate at Ollie's Bargain Outlet
Job Description
- BE A TEAM PLAYER- Associates are expected to be supportive and work together.
- BE CARING- How do I treat others with courtesy, dignity, and respect?
- BE VALUE OBSESSED- Live the "good stuff cheap" mindset.
- BE COMMITTED- Operate with grit, passion, tenacity, and action.
- BE GROWING- How do we get better every day?
- BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
Ollie's Associate Benefits:
- 20% employee discount
- Flexible Schedule
- Strong career growth & talent development culture.
The Retail Sales Associate assists Ollie's customers and helps to maintain the store appearance. Retail Sales Associates are responsible for all aspects of customer service, running registers, merchandising, and store maintenance.
Primary Responsibilities:
- Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
- Accurately and efficiently operate the register.
- Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie's Army and other donation programs throughout the year.
- Maintain a neat and organized front end work area.
- Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
- Communicate customer needs to Team Leaders when necessary.
- Maintain the cleanliness of the overall store.
- Complete any additional responsibilities and/or duties as assigned.
Qualifications:
- High School diploma or equivalent preferred
- Ability to work evenings, weekends, and holidays on a regular basis.
- Ability to communicate effectively.
- Ability to preserve confidentiality of information.
- Accuracy and attention to detail.
- Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
- Outstanding interpersonal and listening skills.
- Must have a positive attitude and the ability to interact well with customers and Associates.
Physical Requirements:
- Ability to lift and carry up to 50 pounds.
- Ability to push and pull up to 35 pounds.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
Typical entry-level pay: $29k for Retail Salespersons nationally
Mid-level roles pay ~19% more—room to grow.
Hot hiring, constrained wages
Employers are hiring actively, but pay hasn't caught up with demand. Focus on competing offers and non-salary benefits.
Why this market feels harder than it looks
This market is hiring aggressively, but compensation hasn't caught up and most openings are backfilling churn, not expansion. Employers are filling roles, but not bidding wages up.
Who this leverage applies to
Where to negotiate
Likely Possible Unlikely
Watch out for
Don't let hiring headlines mislead you—focus on concrete offers. Your leverage may be less durable than it appears—move decisively.
Does this path compound?
Steady work, but limited growth in both jobs and pay.
Openings come from turnover, not new growth. Differentiate to advance.