Retail Success Manager at Carrier Corporation

About Carrier:Carrier global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancementsin climate solutions such astemperature control air quality and transportation we improve lives empower critical industries and ensure the safe transport of food life-saving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit follow Carrier on social media at @Carrier.The Retail Success Manager will provide critical support to the Sales Account Manager focusing on administrative project and supporting sales tasks that enable the manager to dedicate more time to strategic selling business development and customer engagement.Role ResponsibilitiesValidate project scope and ensure all proposal parameters are clearly defined.Clarify remote support boundaries for Automated Logic Controls (ALC).Coordinate and schedule store installation visits ensuring overnight weekday timing to avoid overtime costs.Submit Salesforce bookings promptly upon customer funding and manage required booking documentation.Process change orders and resolve booking team inquiries or inaccuracies.Maintain accurate customer data and project details in Salesforce including configurations and prototypes.Track project activity and communicate updates to internal and external stakeholders.Support sales growth in retail and commercial markets through proposals estimates and presentations.Collaborate across functionssales service operations finance and legalto facilitate contracts and business development.Participate in bids trade shows customer training and relationship-building activities.Required QualificationsBachelors Degree.3 years of administrative or sales support experience.3 years of Customer Relationship Management Software (CRM) experience.Preferred QualificationsAdministrative or sales support experience in the HVAC or controls industry.Strong Salesforce proficiency.Excellent verbal and written communication skills.Proficiency with Microsoft 365 applications.Strong organizational analytical and problem-solving abilities.Ability to manage multiple tasks and priorities effectively.Skilled at communicating across all levels of the organization.Collaborative team player willing to partner on projects.BenefitsEmployees are eligible for benefits including:Health Care benefits: Medical Dental Vision; wellness incentivesRetirement benefitsTime Off and Leave: Paid vacation days up to15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave;parental leave; family and medical leave; bereavement leave; jury duty; military leave;purchasedvacationDisability: Short-term and long-term disabilityLife Insurance and Accidental Death and DismembermentTax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending AccountTuition AssistanceTo learn more about our benefits offering please click here: Work With Us Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.Job Applicants Privacy Notice:Click on this link to read the Job Applicants Privacy NoticeRequired Experience:Manager Key Skills Restaurant Experience,Sales Experience,Forklift,Customer Service,Store Management Experience,Management Experience,Retail Sales,Merchandising,Sales Management,Leadership Experience,Supervising Experience,Retail Management Employment Type : Full-Time Experience: years Vacancy: 1