Returns Coordinator at La-Z-Boy

Comfort starts with our 10000 team members across the globe who are transforming the power of comfort every day. Our employees have the power to change lives in our homes work and communities. We foster an inclusive environment while honoring a legacy built on family where everyone can be themselves.If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future youre ready to take your seat at La-Z-Boy Incorporated.WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORTJob Summary:This position is responsible for receiving merchandise back into the building in the Retail Management System from the delivery trucks and prep area disposition of those goods and place them in the correct locations. This person will also be responsible for reconciling the inventory in the returns area.Job Description:KEY RESPONSIBILITIES (other duties as assigned):Obtain a copy of the delivery manifest from each driver making a return.Receiving all goods into the Retail Management System that were returned from the delivery trucks and prep lines ensuring the units return match the items written on the delivery manifest as well as correct number of units list on the manifest match what was returned.Perform an inspection of all units prior to placement and complete the return document.Report damage discrepancies to the Supervisor to initiate a claimMaintain the area to 5S standardsResearch the EPC number in RMS to determine what to do with the unit and inspect the unit.Determine that the unit falls into a predetermined category established by the Distribution Center.SCOPE & IMPACT: It is critical of this role to bring in returned units correctly while maintaining inventory accuracy as well as order fulfillment. Equally important is that the goods are verified inspected and the system is updated to show the correct status of the unit and disposition of the unit. The quantity of the units received and whether any discrepancies exist is key to the inventory flow and order fulfillment.MINIMUM REQUIREMENTS: High School Diploma or Ged Required or equivalentProficiency with Office software including email excel word and potentially power-point. Requires the interest and aptitude to learn and use the RMS WMS system in-depth and repeatedly.Ability to learn and use a Retail Management System and Warehouse Management SystemSUPERVISORY RESPONSIBILITIES: nonePHYSICAL DEMANDS/WORK ENVIRONMENT: Nearly continuous standing often continuous hand motion such as typing talking and listening walking bending squatting kneeling crouching pushing and pulling lifting to 50 lbs. Sitting and reaching overhead are seldom. Climbing stairs and ladders is not required. May be elevated up to 30 ft. or more.OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the incumbent for this job. Duties responsibilities and activities may change at any time with or without notice.Weekly Hours:40Benefits for Employees in the US:Benefit offerings to employee and their families include: Medical Vision Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year two weeks prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.More information can be found via: 2025 La-Z-Boy Benefits OverviewAt La-Z-Boy Incorporated were an equal opportunity employer. We understand that our employees diverse backgrounds experiences perspectives and viewpoints add value to our ability to create and deliver the best possible service quality products and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.We are committed to fostering an environment in which all employees feel valued included and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability you may request a reasonable accommodations by emailing our recruiting team at or by calling .Required Experience:IC Key Skills Inventory Control,Quality Assurance,Six Sigma,Lean,Process Improvement,Warehouse Experience,Materials Handling,Acquisitions,Box Truck Experience,Quantitative Analysis,Quality Control,Logistics Employment Type : Full-Time Experience: years Vacancy: 1