Returns Manager at RL People

Job DescriptionReturns Manager Dallas TXWere seeking an experiencedReturns Managerto lead and oversee the end-to-end returns process for a fast-growing e-commerce business. This is a hands-on leadership role focused on managing returned merchandise refurbishing products and preparing them for resalesupporting the circular economy by keeping products out of landfills.Key Responsibilities:Lead and manage the entire returns process including supervising staff involved in returns and refurbishment.Collaborate with vendor managers to process RMAs within acceptable windows.Establish and refine processes for cleaning reworking and repackaging products in good condition for resale.Implement systems to track productivity and maintain high standards for returns specialists.Skills & Experience:Minimum 3 years experience managing people in a hands-on environment.Strong work ethic with a roll-up your sleeves approach.Experience with Microsoft Excel and process improvement.Technical aptitude to rework or refurbish small appliances or consumer electronics is a plus.Excellent problem-solving skills execution-focused and able to motivate teams to achieve results.Why This Role:Lead a key operational function that drives revenue recovery and sustainability initiatives.Join a dynamic solution-focused team in a growth-oriented environment.Competitive compensation and benefits package including health dental and 401(k).If you have a passion for operations leadership and sustainable commerce wed love to hear from you.Required Experience:Manager Key Skills Inventory Control,Quality Assurance,Six Sigma,Lean,Process Improvement,Warehouse Experience,Materials Handling,Acquisitions,Box Truck Experience,Quantitative Analysis,Quality Control,Logistics Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 70000 - 80000