Revenue Associate Supervisor at AmeriLife

Our CompanyExplore how you can contribute at AmeriLife.For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.Job SummaryThis person adheres to quality and service standards and helps businesses accomplish its goals. This person helps with training employees developing and implementing business strategies and performs a variety of other tasks to ensure the business is thriving. This person plays a role in supporting data integrity compliance with procedures and accurate financial operations while overseeing the teams day-to-day operations in coordination with revenue department leadership. This person will be responsible for regularly reporting on the teams progress in meetings or through regular email contact or reports.Job DescriptionEssential Duties and Responsibilities: Oversee and guide a team within the Revenue DepartmentTraining coaching and guiding employees; providing helpful and timely feedbackEnsure team members follow company and department policies and proceduresMonitor teams work to ensure targets are on track and can be met within the set timelinesResponsible for ensuring team continually meets or exceeds service level agreements (SLAs) and month end close timelinesCleary state expectations and objects with team members; ensure all understand the mission and expected targets to be metEncourage and develop collaborative thinking and self-sufficient workflow processesContribute to the development and documentation of policies and proceduresSupport in resolving conflicts or complaints from customers and employeesOther duties to the overall success of the department and businessQualifications Bachelors degree in Management or related field or in lieu of experience3 years direct supervision experienceIntermediate proficiency with ExcelExcellent communication interpersonal leadership and conflict resolution skillsAbility to analyze processes and information provide effective solutionsDetail oriented and organized with time and project management skillsGeneral accounting knowledge SOX compliance experience preferredEqual Employment Opportunity StatementWe are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.Americans with Disabilities Act (ADA) StatementWe are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .Pay Transparency StatementWe are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.Background Screening StatementEmployment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.Required Experience:Manager Key Skills ASC 606,Hotel Experience,Hospitality Experience,GAAP,Accounting,Revenue Management,Pricing,Analysis Skills,Salesforce,SOX,ERP Systems,NetSuite Employment Type : Full-Time Experience: years Vacancy: 1