Revenue Cycle Specialist at Lutheran Social Services of WI & UP MI

Revenue Cycle Specialist - Billing

Lutheran Social Services of Wisconsin & Upper Michigan (LSS)
Finance Department Hybrid (Every Thursday and in office as needed)

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Revenue Cycle Specialist - Billing to join our Financial Services team. This role plays a critical part in ensuring accurate, timely claim submission and compliance across multiple funding sources while supporting our mission driven programs.

Key Responsibilities

• Prepare, review, and submit claims to Medicaid, Medicare, commercial insurance, county/state funding, grants, and self pay payers
• Investigate and correct claim rejections related to eligibility, demographics, and coding
• Verify insurance coverage and update eligibility and authorizations as needed
• Maintain accurate billing records, generate statements, and document claim activity in the EHR system
• Collaborate with program staff, QA, and AR Follow Up to resolve billing issues and denial trends
• Review unbilled and authorization reports to identify and resolve billing delays
• Assist with month end close and support financial audits
• Ensure compliance with HIPAA, payer guidelines, and organizational policies

Qualifications

• High School Diploma required; Associate's degree or higher in accounting or related field preferred
• Minimum of 1 year of healthcare or behavioral health billing experience required
• Working knowledge of ICD coding, EOBs, and electronic billing processes
• Experience with EHR and medical billing software
• Strong attention to detail, analytical, organizational, and problem solving skills
• Proficiency with Microsoft Excel, Word, and Outlook
• Ability to work independently, manage multiple deadlines, and collaborate across teams

Why Join LSS?

• Mission driven organization serving diverse communities
• Hybrid work environment (in office as needed)
• Collaborative and supportive finance team
• Opportunity to contribute to essential community based services

Lutheran Social Services is an Equal Opportunity Employer (EOE).