Roastery Barista at Oliver Gospel Mission Inc

Job DescriptionJob DescriptionJob Title: Roastery BaristaDepartment: Enterprise ProgrammingClassification: Full-Time/Non-ExemptReports To: Roastery ManagerDirect Reports: NonePosition SummaryThe Roastery Barista is responsible for mastering and serving beverages such as coffee, tea, and specialty beverages. They are also responsible for taking customer orders.Position QualificationsFor Employment with Oliver GospelA believer in Jesus ChristAffirms without reservation Oliver Gospel’s Statement of FaithFully supports Oliver Gospel’s Mission and Vision StatementsAbility and desire to work in harmony with other Oliver Gospel employeesBe on time and ready to work at the assigned work location on every scheduled day of workDue to sensitivity for potential impact upon Oliver Gospel’s Recovery Residents, the use of tobacco and/or vaping products is not permitted during scheduled work hours or at any Oliver Gospel eventValid South Carolina driver’s licenseFor the Roastery AssistantHigh School DiplomaExperience as a BaristaCustomer service experiencePassion for all things coffeeTeachable, with ability to teach guests, and volunteers, coffee related skillsAbility to interact well with clients facing homelessness, addiction, or hardship Position ResponsibilitiesCourteously greeting and assisting while anticipating customers’ needsPreparing and serving food items and beverages by following Roastery-approved recipesPromoting and recommending menu options to customers with goal of upsellingMaintain knowledge of trends in the coffee industry Handle customer service issues in a professional mannerOperate point of sale devices with financial accuracy and integrityAnswer phone calls and communicate in a professional mannerStore opening/closing as scheduled and adhere to opening/closing proceduresMaintain cleanliness of entire store by picking up, straightening, cleaning, and organizingCheck if brewing machines are operating properly and report any maintenance needs to managementWelcome and actively work along volunteers and OG Works participantsEnsure compliance with DHEC sanitation and food safety regulationsAssists in maintaining proper inventory of coffee, food, and roastery suppliesPerforms other duties as assigned by the supervisorCore CompetenciesStrong focus on consistent coffee qualityExcellent customer service skillsExcellent attention to detailStrong multitask abilitiesPassionate coffee advocate and trainerMental and Physical DemandsAbility to work in a changing, growth-oriented environmentAbility to concentrate and apply mental processesAbility to work with disruptions, critical issues and emotional individualsAbility to operate with a positive attitude amid adversityAbility to move seamlessly from one task to anotherAbility to participate in travel experiencesAbility to remain in a stationary position for long periods of timeAbility to move about inside the facility to engage employees, residents and/or guestsAbility to frequently lift, carry, push and/or pull items weighing up to 50 poundsAbility to engage in limited exposure to health-related issues including colds, viruses, etc.