Safety & Security AideReceptionist at Heritage Academy Charter Schools

A safety and security aide/receptionist job combines the customer service and administrative tasks of a front desk receptionist with the security and monitoring duties of a security officer. The primary responsibility is to serve as the first point of contact for a facility while also protecting people and property by enforcing security policies.Qualifications and skillsEducation:A high school diploma or equivalent is typically required.Experience:Previous experience in security customer service or a front desk role is often preferred.Communication:Excellent verbal and written communication skills are necessary for interacting with visitors and preparing reports.Professionalism:Must maintain a professional and courteous demeanor especially in high-pressure or emergency situations.Observational skills:A keen sense of awareness to notice and report unusual or suspicious activity.Interpersonal skills:The ability to remain calm and de-escalate confrontational situations with difficult individuals.Technical proficiency:Familiarity with basic office software and the ability to operate security and visitor management systems.Physical requirements:Some positions may require the ability to stand and walk for extended periods.Reception and administrative functionsFront desk management:Welcoming visitors and employees with a professional and friendly demeanor.Communication:Answering and routing incoming phone calls and directing inquiries to the appropriate personnel or department.Mail and deliveries:Receiving sorting and distributing incoming mail and packages.Clerical tasks:Performing administrative duties like data entry file maintenance and assisting with paperwork or reports for the security or human resources departments. Key Skills Security Management,Vehicle Patrols,Public Safety,Law Enforcement,Access Control,Safety Procedures,Security Measures,Alarm System,Crowd Control,CCTV Monitoring,Access Point,Security Checks,Detect Signs,Safe Environment,Security System Employment Type : Full-Time Experience: years Vacancy: 1