Sales Administrator

Position: Sale Administrator
Reports to: Plant Manager
Company: Chicago Metallic
Location: 1502 N Central Avenue Humboldt, TN 38343

About Us
Bundy Baking Solutions is a global family business with a rich legacy rooted in genuine care for everyone connected with the organization. Founded by Russ Bundy 60 years ago, the company started by selling baking pans from the trunk of his car and has since grown into an international leader in baking solutions. Its extensive reach encompasses designing, manufacturing, coating, and distributing high-quality bakery equipment and supplies. Today, Bundy Baking Solutions operates worldwide, employing nearly 2,000 people across 11 countries and multiple business units and manufacturing facilities.

We plan to offer a competitive salary, a great benefits package, a genuine company culture, and the rewarding opportunity to have a significant impact on a global family business. Speaking of culture, be sure to check out the CREED section of our careers page: https://www.bundybakingsolutions.com/careers/

Job Summary:

The Inside Sales Administrator plays a crucial role in fostering proactive and transparent communication with customers, advocating for their needs to build trust and confidence. This position involves identifying and creating opportunities for new sales through data analysis, developing campaigns to sell old or excess inventory, and enhancing customer engagement through suggestive marketing. Additionally, the administrator will provide weekly reports to the plant manager, offering critical insights into sales performance, inventory levels, and order status to improve operational visibility. The ideal candidate will excel at balancing customer satisfaction with business profitability, exercising strategic judgment, and driving continuous improvement in sales processes and customer relationships. This position reports directly to the Plant Manager.

Primary Duties and Responsibilities include the following:

Ability to learn company product lines quickly and how they are manufactured
Communicate with various internal departments with a detailed understanding of products
Able to issue price quotes, drawings and guidance to customers and company outside sales force
Capable of effectively managing numerous projects in a timely manner in a fast-paced environment

Qualifications, Knowledge and Skills:

Bachelor's degree in business, Sales, Marketing or related field preferred.
Proven 3 – 5 years' experience in inside sales, customer service or sales support; preferably in manufacturing, distribution or the baking industry.
Strong background in order management, inventory analysis and data-driven strategies.
Leadership experience in managing or supervising a sales support team.
Familiarity with CRM systems, inventory management and data reporting tools.
Excellent communication, negotiation and interpersonal skills.
Ability to handle multiple priorities and adapt to changing business needs.

Preferred Skills & Attributes:

Customer-centric with a proactive and strategic mindset.
Skilled in analyzing inventory data and developing initiatives to move stock.
Resilient, emotionally intelligent, and capable of managing challenging situations.
Innovative/ Strategic thinker with a solutions-oriented approach.
Strong advocate for the customer while aligning with business profitability.
The ideal candidate will possess a friendly and personable demeanor, with the ability to quickly build rapport over the phone. They should proactively seek out resources by making direct, timely phone calls rather than relying solely on email communication, demonstrating a strong sense of urgency to expedite resolutions and deliver exceptional customer service.

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Sales Administrator at Bundy Baking Solutions

JOB DESCRIPTION

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