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Otterbein SeniorLife

Sales and Marketing Director at Otterbein SeniorLife

Otterbein SeniorLife Franklin, NH

Job Description

OverviewThe Sales & Marketing Directoris a member of the leadership team and leads the processes of planning and managing all sales marketing and census functions for the SeniorLife community at our Franklin Indiana campus. This includes sales in all levels of living in the lifestyle community event planning public speaking and managing the community-based referral system.ResponsibilitiesOptimize community census financial results and resident satisfaction for Otterbein independent and assisted living residences; Plan and execute events and programs in conjunction with new product (residences services campus attributes) to improve the unique selling proposition and increase sales. Evaluate the financial aspects of service development such as budgets expenditures research and development appropriations and return-on-investment and profit-loss projections. Develop and implement pricing strategies balancing company and community objectives and customer satisfaction.Meet or exceed Otterbein-defined sales goals census admissions activity metrics etc.; responsible for the performance of the entire Marketing and Sales Team; Develop maintain and execute a detailed Marketing and Sales Plan inclusive of programs to improve sales collateral public relations advertising internal and external events and programs etc.; Develop and maintain sales funnels for independent and assisted living prospects and execute a series of events/activities to increase the number and quality of new prospects added to the top of the funnel and the number and quality of prospects moved down through the funnel ultimately to sales close/admission and ongoing resident satisfaction.Initiate market research studies analyze findings and implement appropriate concepts and programs; supervise the hiring training and performance evaluations of marketing and sales staff and oversee their daily activities. Use sales forecasting and strategic planning to ensure increased census of Otterbein services analyzing business developments and monitoring market trends.Coordinate and participate in promotional activities (open houses) and public functions working with the public leadership and potential residents/family members to market and promote our services; Represent Otterbein at various public functions such as open houses senior center/chamber/church/etc. seminars or meetings and answering questions posed by persons interested in OtterbeinConduct tours for potential residents. Explain all issues related to residency including finances to potential residents. Keeps records of persons contacted and gathers personal information from persons who need further contact from Otterbein representatives.Formulate direct and coordinates marketing and promotional efforts. Work in conjunction with the Corporate Marketing Team and the Otterbein resident events and program development teams; to optimize the Otterbein unique selling proposition promote Otterbeins mission and objectives and create leverage throughout the organization.Education Experience and Skills Required:Education: B.S.; Marketing or Business Management preferred or equivalent experience.Experience: 10 years of Director of Sales and/or Marketing experience preferably in a continuing care retirement community residence sales/sales management or related fields.Important Skills: Must have a strong track record with sales strategy and tactics communicating available services sales techniques and census tracking systems.BENEFITS*Health & WellnessMedical Insurance with free virtual doctor visitsVision & Dental InsurancePet InsuranceLife InsuranceEmployee Assistance Program (EAP) for personal and professional supportFinancial Security401(k) Retirement Savings Plan with company matchPaid Time Off (PTO) that accrues immediately from day onePaid Holidays for a healthy work-life balanceAccess to DailyPay enabling you to access up to 100% of your earned wages on a daily basisTuition Reimbursement up to $5250 per year for ANY field of studyTuition Discounts through exclusive partnerships with the University of Cincinnati University of Toledo and Hondros CollegeEmployee-Sponsored Crisis Fund available for those facing unforeseen challengesLegal & Identity Theft ProtectionGrowth & DevelopmentUniversity Partnerships with University of Cincinnati University of Toledo and Hondros College for exclusive tuition discountsMultiple Partner Discounts available for various products and services through Access PerksAccess to 1000s of hours of personal and professional development material through RightNow Media @ Work*Some benefits including PTO and tuition reimbursement are based on hours worked.Apply today and begin a meaningful career as the Sales & Marketing Director at Otterbein - Franklin!Required Experience:Director Key Skills Sales Experience,Marketing,Hotel Experience,Hospitality Experience,Assisted Living,Management Experience,Revenue Management,Sage,Salesforce,Sales Management,Team Management,Memory Care Employment Type : Full-Time Experience: years Vacancy: 1

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