Sales Associate at Hyatt Vacation Ownership

Tour Guide

As a Tour Guide, you will be responsible for making meaningful moments for owners, members, and guests. You will contribute to the success of the organization and site by catering to the individual needs and preferences of each potential guest. You will add to the success of the team by maintaining high standards and providing the best service. You will need to have a flexible schedule, communicate clearly with coworkers and guests, and follow the company's rules in all situations. Your responsibilities will also include but are not limited to: maintaining guest relationships to ensure continued guest satisfaction with the organization and to support future business opportunities.

Specific job duties may differ by property, size of team, or facility. Join our expanding team and become a valuable member where meaningful moments are made together. $30.00 hourly rate plus commission.

Education and experience:

• High school diploma or G.E.D. equivalent is preferred but not required
• Proficiency in English
• Customer service, hospitality, marketing, sales and/or other customer-facing experience preferred
• Proficiency in computer skills, specifically in Microsoft programs including Outlook, Excel and Teams preferred
• Position may require background and drug screening, in accordance with state and local requirements.

Work conditions and schedules - maintain availability to work a fluctuating schedule, based on business needs, which may include days, nights, weekends, and holidays. Position requires regular, on-site, in-person presence and interaction with guests and coworkers. Physical presence onsite is an essential function of this role.

Competencies - personal attributes: dependability, presentation, positive demeanor, adaptability/flexibility, stress tolerance, integrity

Interpersonal skills: customer service orientation, diversity relations, teamwork and collaboration, influence

Communication: listening, applied reading

Analytical skills: learning

Physical ability - perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period or for an entire work shift.

Job description job specific tasks:

• Building and maintaining customer base
• Presentation support
• Conducting and managing business transactions
• Providing service to others
• Other daily tasks and expectations

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.