Sales Associate Keyholder at Express

OverviewAbout PHOENIXPHOENIXRetail LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern confident and effortless stylewhether dressing for work everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores 50 Bonobos Guideshops and online at.About ExpressExpress is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980 the brand has embraced a design philosophy rooted in modern confident and effortless style. Whether dressing for work everyday or special occasions Express ensures you look and feel your best wherever life takes you.The Company operates over 400 retail and outlet stores in the United States and Puerto Rico the store and the Express mobile app.Store NameOakwoodResponsibilitiesExpress is seeking a Part-Time Retail Sales Associate Keyholder to join our team.The Part-Time Sales Associate Keyholder provides a great in-store shopping experience for our retail customers and executes opening and closing procedures.Key ResponsibilitiesPerforms opening and closing procedures such as balancing registers preparing deposits and activating the security systemPerforms overrides at checkout as neededMaintains a clean and organized sales floor checkout fitting room and stockroom to ensure the store is safe and inviting to customersFollows company policies and procedures to ensure the safety of all our associates and customersAssists with product launch changes according to the company SOPDelivers on all aspects of the customer experience modelProcesses transactions quickly and accurately reducing the customers wait timePositively resolves customer service-related issues as they arise and determines a resolution or escalates further communicating all issues and resolutions to Store ManagementDrives credit and loyalty member programs by explaining benefits and encouraging customers to participate.Other essential functions may occur as directed by your supervisor.Required Experience & QualificationsEducation: High School or EquivalentYears of Experience: 0-2 of relevant job experience - minimum 6 monthsProficient in use of technology (iPad registers)Meets defined availability criteria including nights weekends and non-business hoursMeets physical requirementsCritical Skills & AttributesPrevious retail experience preferredCustomer service skills and ability to interact with customersStrong verbal and written communication skills specifically with customers sales leadership team and associatesDemonstrated collaborative skills and ability to work well within a teamBenefits and CompensationPHOENIX offers a range of benefits to help protect full-time associates health and long-term financial security including:Medical pharmacy dental and vision coverage401(k) and Roth 401(k) with Company matchMerchandise discountPaid Time OffParental leave for new moms and dadsFor part-time associates PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget including major medical dental vision supplemental insurance life Insurance and more.Additionally part-time associates may be eligible to receive paid sick leave public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.Part-time associates are also eligible to receive an Express merchandise discount participate in our Learn & Earn incentive program and choose voluntary benefits through YouDecide.Actual compensation offered is dependent upon a number of factors including but not limited to work location education relevant skills and experience of the candidate.ClosingIf you would like to know more about the California Consumer Privacy Act clickhere.An equal opportunity employer PHOENIX does not discriminate in recruiting hiring or any other terms and conditions of employment hiring on the basis of any federal state or locally protected characteristic. PHOENIXonly hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability please call 1- and say Associate Relations orsend an e-mail toand let us know the nature of your request and your contact information.Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition PHOENIX will not consider or approve payment to any third-parties for hires made.Required Experience:IC Key Skills Sales Experience,Customer Service,Organizational skills,Communication skills,Basic Math,POS,Retail Sales,Merchandising,Cash Handling,Epic,Planograms,Stocking Employment Type : Unclear Experience: years Vacancy: 1