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Capital Bank MD

Commercial Lending Sales Enablement Lead at Capital Bank MD

Capital Bank MD Rockville, MD

Job Description

DescriptionAbout UsCapital Bank, N.A. (NASDAQ: CBNK) is the fifth largest bank headquartered in Maryland, serving our communities since 1999. We offer commercial and consumer banking services to clients in the DC metro area, alongside two nationwide lending brands: Capital Bank Home Loans, a premier nationwide mortgage lender and OpenSky, a credit card division that offers and services credit cards nationwide.At OpenSky, we believe that everyone has the right to access credit and achieve their financial goals. We have helped over 1.2 million customers get started, and continue on their path to realizing their financial goals. And we want to help and grow with our customers even more - by expanding our offerings to support them in their credit journey, and providing compelling products and digital solutions for education, advice, and financial services.OpenSky is a high-growth, data-driven, dynamic, and entrepreneurial environment where you are limited only by your imagination. You will work with some of the brightest and most passionate minds in the FinTech industry, and from day one, start having a real impact on consumers' lives and financial goals.Come join a bank where our employees thrive and are engaged in meaningful work. For the fourth year in a row, American Banker named Capital Bank one of the "Best Banks to Work For" in the U.S.Position Purpose The Sales Enablement Lead supports sales leaders and associates across deposits, loans, and treasury management by improving sales infrastructure, reports, and tools. This role drives key projects to standardize processes, enhance CRM, and grow specialty businesses, serving as a resource for Sales Leadership and working to address barriers to sales. Position Responsibilities Works closely with Sales Leadership including Chief Lending Officer and Market Executives to understand challenges they face and help to remove obstaclesSupports Chief Lending Officer and Market Executives with various administrative functions such as expense reports, event planning and organization, and similar dutiesOrganizes agenda for sales meetings and helps to create relevant contentDevelops and refines tools and resources that help bankers be more effective at increasing profitable salesPartners with Marketing to leverage the full extent of marketing capabilities from creating collateral to generating lead lists to helping create networking events to leveraging LinkedInSupports bankers in lead generation through enhanced approaches to networking to providing lead listsSupports and Leads key sales related programs and projects including building our CRM and other workflow management toolsManages ongoing usage and effectiveness of applications, tools, and resourcesPartners with Product/Solutions team to identify how best to leverage those resources and what training/reinforcement/tools are neededCreates sales reporting based on needs of sales leadership and sales associates - provides data to help empower sales teams to make decisions, track success, analyze trends, and morePresents sales performance data with analysis to sales leadership and other internal stakeholdersActs as a data steward to help ensure data quality and expand how the organization reports on and analyzes the portfolio and performanceWorks cross-functionally (including with HR) to streamline the sales reporting necessary to calculate commercial sales incentivesUnderstands and seeks to improve Bank processes (such as the end-to-end deposit account opening process and loan application to booking/funding processes) to drive process improvement and efficiency for internal associates and clientsSupports sales training efforts through resource development and hosting training sessionsSupports efforts to drive towards a consistent sales processIdentify and support efforts to share sales best practices across the broader sales teamSupport Sales Leadership in identifying market opportunities and building out sales specialtiesDevelops and implements robust change management plans on all efforts that touch sales related associatesSupports sales leaders in onboarding new sale associatesOrganizes the annual sales team awards dinner and helps define the award categories so that they align with the bank's strategyActs the sales team representative on organizational projects and takes on the role of change champion during implementationMinimum Education and Experience Bachelor's in related field is required.3+ years of Sales or Sales Enablement experience is strongly desired2+ years of Project Management experience is strongly desiredExperience with sales or sales enablement in a commercial banking or financial services organizationExperience with leveraging proficiency in Microsoft Excel to create reporting and data analysisExperience with Sisense preferred but not requiredExperience with Sharepoint preferred but not requiredTechnical Knowledge and Skills Strong leadership, interpersonal, communication and customer service skillsExcellent management and communication skills to coordinate with clients and stakeholders including the sales team.Excellent data management, modeling, and analysis skills.Sales or sales enablement experience is strongly desiredExperience building and rolling out sales tools is strongly desiredExperience with sales processes and creating sales process consistency across sales teamsExperience developing and maintaining sales reporting is strongly desiredChange Management experience is strongly desiredKnowledge of banking product and solutions is strongly desiredAbility to prioritize in a dynamic, fast-paced environment with competing priorities.Excellent communication and interpersonal skills.Knowledge of marketing is a plus.Strong organizational skills and attention to detail.Ability to be flexible and professional under deadlines.Self-motivated and proactive.Proficiency with Microsoft Suite of productivity applications (Word, Excel, Powerpoint)CompensationBase Salary Range - $65,000 - $85,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.Working Arrangements:This is a hybrid role expected to work in office Monday, Tuesday, Thursday, and Friday. This person can sit out of our Towson Office or Rockville headquarters. You will be able to work remotely on Wednesday. Why Join Us?Join a growing company with a culture that fosters an entrepreneurial spiritComprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more? Company Contributions to your 401k - Regardless of your contributionEmployee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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