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Sales Enablement & Knowledge Management Senior Manager at Axon
Axon
Remote - San Francisco, CA
Administration
Posted 0 days ago
Job Description
Join Axon and be a Force for Good.At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Your Impact As a Knowledge Management & Enablement Specialist you will lead Axon Enterprises onboarding training and knowledge management initiativesfoundational programs that enable every new and existing team member to contribute with confidence and clarity. You will design and deliver resources frameworks and experiences that help the Enterprise business scale its expertise integrate new talent and build a culture of growth and operational excellence.In addition to your core focus areas you will provide crucial support across our business operations pillars partnering on projects involving finance oversight deal desk headcount/OpEx management and internal tools. Your work will touch every part of the org making you a connector between people process and performance.What Youll DoLocation: This role is based out of one of our hub locations (Scottsdale AZ Atlanta GA Denver CO Boston MA Seattle WA Washington DC San Francisco CA) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays with the flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation and our in-office culture is designed to foster meaningful teamwork mentorship and shared success.Shape scale and deliver best-in-class onboarding programs to accelerate new hire integration and drive consistent high-quality experiences.Develop and lead learning training and upskilling initiatives that enable the entire Enterprise org to adapt to evolving business and creative needs.Build evolve and manage knowledge management systemscrafting and maintaining documentation playbooks and best-practice libraries.Seek opportunities to utilize generative AI tools and agents to amplify your own impact and help the org leverage these technologies for efficiency and innovation.Identify process gaps and drive operational excellenceowning the end-to-end optimization of internal workflows tooling and collaboration practices.Cross-train and flex into supporting other business operations prioritiesincluding customer success activity channel/partner enablement and internal tech/tools projectsto meet shifting org needs and ensure team continuity.Serve as a key cross-functional partner; drive tight alignment and communication with stakeholders at all levels to support seamless business operations and team success.What You Bring5 years of relevant experience in business operations program management L&D or a related roleideally in a creative technology or high-growth environment.Demonstrated expertise leading onboarding training and knowledge management initiatives from concept to execution.Operationally minded with a proven track record of delivering process improvements managing complex projects and driving cross-functional programs to success.Exceptional communicatorable to influence build buy-in and adapt messaging for diverse audiences.Highly curious and proactive with a demonstrated excitement for learning and experimenting with new technologiesincluding generative AI tools and agents.Skilled in synthesizing feedback evidence and insights to inform decision-making and continuously raise the bar for operational excellence and team enablement.Benefits that Benefit YouCompetitive salary and 401k with employer matchDiscretionary paid time offPaid parental leave for allMedical Dental Vision plansFitness ProgramsEmotional & Mental Wellness supportLearning & Development programsAnd yes we have snacks in our officesBenefits listed herein may vary depending on the nature of your employment and the location where you work.The Pay: Axon is a total compensation company meaning compensation is made up of base pay bonus and stock awards. The starting base pay for this role is between USD 86625 in the lowest geographic market and USD 138600 in the highest geographic market. The actual base pay is dependent upon many factors such as: level function training transferable skills work experience business needs geographic market and often a combination of all these factors. Our benefits offer an array of options to help support you physically financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.Important NotesThe above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.Required Experience:Senior Manager Key Skills Facilities Management,Customer Support,Fun,Application Programming,Airlines,Back Office Employment Type : Full Time Experience: years Vacancy: 1
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