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Group Sales Manager at AccorHotel
AccorHotel
New Orleans, LA
Administration
Posted 0 days ago
Job Description
SUMMARYYou are an ambassador of the engaging service and authentically local experiences we offer in places of unrivalled presence. As a Group Sales Manager you will develop your market and coordinate with a passionate team. Your interpersonal service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction. This role reports to the Director Group Sales.ESSENTIAL DUTIES and RESPONSIBILITES Include but are not limited to the following:Accountable for the Group Sales effort by prospecting and contracting business within defined territoryStrategically sells hotel rooms conference space including related services and food and beverage needs to individuals groups and companiesEvaluate every group event business opportunity to maximize revenue and profitability while achieving customer expectationsTravel into markets as required for Sales Calls Tradeshows Events and ConferencesCollect market and competitive intelligence to maximize group sales opportunitiesBuilding and maintain relationships with new and existing clients providing exceptional service and identifying potential opportunities for growthBuild relationships with all relevant stakeholders namely Accor Global Sales Office(s) the New Orleans & Co. and offsite venuesPartner with regional and national sister hotels to optimize Accor exposure and build incremental businessDevelop a monthly sales strategy and action planAchieve/exceed monthly quarterly and annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiriesMaintain positive customer relationships and ensure timely responses to all inquiries for space or service needsAssist with the budgeting planning and organizing of site inspections FAMS sales trips and industry trade showsUtilize OperaCloud Sales System to track solicit book and follow up on accountsQuoting and negotiate rates within established parametersCoordinate and follow up with convention services catering and/or other hotel departments to ensure delivery of hotels promised servicesMaintain a professional image at all times through appearance and dressOther duties as assignedQualifications : Qualifications:To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of two years of sales experienceBachelors degree preferredProven ability to build relationships and find new business: prospecting networking site inspections and sales callsExcellent verbal and written communication skills and strong attention to detailExcellent time management skillsKeep abreast of industry trends and share information with all staffExcellent organizational skills with the ability to prioritize tasks and juggle many tasks simultaneouslySuperior problem-solving/strategizing skillsExcellent overall computer skills including Microsoft applications with advanced knowledge of Excel and PowerPoint and OperaCloud/ Sales & Catering systems.Proactive mindset to anticipate and support changes in our businessConformity to the highest standards of personal integrity and ethical behaviorExceptional customer service abilitiesAdditional Information : If creating memories and being part of an exceptional guest experience appeals to you perhaps you would be interested in joining the outstanding team of hospitality professionals at The Fairmont New Orleans. Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract recruit and promote diverse talent.Remote Work : NoEmployment Type : Full-time Key Skills Fashion Retail,Forklift,Developmental Disabilities Experience,Management Experience,Mediation Experience,Serving Experience,Warehouse Experience,Product Management,Alternative dispute resolution,Leadership Experience,Supervising Experience,Social Work Experience: years Vacancy: 1
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