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Sales Manager at Marriott Hotels Resorts
Marriott Hotels Resorts
La Mirada, CA
Administration
Posted 0 days ago
Job Description
DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee Kam Sang Company Inc. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc. Assists in all aspects of the marketing and sales efforts to generate new and repeat business for the hotel including training Front Desk personnel in selling over the phone giving property tours and other related on property sales activities Solicits meets with and maintains rapport with individuals and account contacts in order to produce groups and/or convention business to include rooms F&B and banquet sales. Contacts in-house customers to foster additional business and repeat bookings Contacts potential business in various markets local trade and professional associations/corporations travel agents and local and state organizations through appointments or cold calls to determine rooming needs Follows up on all leads in the form of personal calls or written correspondence Promotes the propertys unique concept and features to the travel and tourism industry government corporate business community etc. Negotiates rates issues contracts and coordinates account needs to the operations team to maximize revenues in order to meet or exceed room revenue goals Prepares proposals for clients which outline details of proposed functions coordinates reservations with the front desk team and clarifies guest requirements and suggests alternatives when necessary Conducts group departure interviews processes follow up thank you letters and evaluates suggestions to improve servicing of groups in order to retain current business Assists in the development of the sales and marketing plans for the hotel (i.e.: holiday travel agent group package promotions etc.) Makes sales calls participates in sales blitzes executes telephone and direct mail campaigns and participates in breakfast programs as assigned Develops and maintains rapport with competitor hotels Assists in preparing quarterly marketing/sales budgets and plans Maintains files appointment calendars and any other sales records in a neat orderly manner Provides exceptional service by communicating effectively with guests coworkers and supervisors and demonstrating teamwork by cooperating and assisting coworkers and other departments Attends and participates in daily and weekly sales meetings community activities employee functions and guest events Works with fellow managers and the general manager to enforce the hotel and Marriott brand policies and procedures Performs duties of MOD as scheduled Keeps supply areas well-stocked clean and tidyGreets guests and meeting groups in a warm friendly manner and answers guest questions regarding the hotel and local area facilities/services Remains current on Residence Inn La Mirada Buena Park Hotel and Marriott brand standards Strives to improve your knowledge and skills in hotel sales/catering and any other related areas within the hotel business which are of interest Performs other job related duties as requestedEducation: High school diploma or equivalent some college a plus Experience: Minimum 2 years previous sales experienceo Strong leadership and written/verbal communication skillso Knowledge of business and management principleso Previous hotel experience or experience using a FOSSE is a pluso Proficient knowledge of computer applications such as Excel Word Outlook PowerPointo Working knowledge of general office equipment such as phones faxes copy machines scanners etc. Languages: Written and verbal understanding of English; additional languages are a plusPTO Medical Vision Dental Life Insurance and Travel Discount. $24-$26The hourly pay range for this position is $24.00 to $26.00.This company is an equal opportunity employer.frnch1Required Experience:Manager Key Skills Information Systems,Instrument,Access,Agriculture,Corporate Risk Management,Cement Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 24 - 26
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