Sales Orders Specialist at Brivo

SummaryAs a Sales Orders Specialist you will play a vital role in ensuring a seamless experience for Brivos customers and partners. Youll be responsible for accurately managing and processing customer orders while collaborating across teams to resolve issues and continuously improve the customer journey. This hybrid position is based at ourBethesda MD headquarters or from Lehi UT office.ResponsibilitiesAccurately manage incoming customer sales orders ensuring compliance with internal policies and standards.Collaborate with internal teams including Sales Finance and Operations to resolve order-related issues and improve workflows.Respond promptly and professionally to inquiries from resellers prospects and internal stakeholders via email Slack and phone.Conduct thorough reviews of sales orders to ensure all required documentation and information are complete before processing.Stay current on Brivos offerings and industry trends to effectively represent the brand in external communications.QualificationsExperience in sales order processing sales operations or a related administrative role;preferably in a B2B or SaaS work environment.Strong written and verbal communication skills with the ability to clearly and professionally engage with internal and external stakeholders; bilingual fluency is a plus.Comfortable working with technology and cloud-based tools; experience with Google Workspace Salesforce Microsoft Office and NetSuite preferred.Highly organized and detail-oriented with the ability to manage multiple tasks in a fast-paced environment.Confident in explaining technical concepts and troubleshooting order-related issues.A team player who takes initiative and enjoys working in a collaborative supportive environment.The total compensation package for this full-time position includes an hourly wage range of $25.00 - $29.00 an hour. Individual compensation packages are based on factors unique to each candidate including job-related skills experience qualifications work location training and market addition to cash compensation (includes base salary and where applicable may include incentive or overtime pay) Brivonians are eligible for benefits & perks ( based on their work locations.About UsBrivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate multifamily residential and large distributed enterprises. The companys comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation elevate employee and tenant experience and improve the safety of all people and assets in the built environment. Brivos building access platform is now the digital foundation for the worlds largest collection of customer facilities protecting over 600 million square feet across 60 countries. Brivo is privately held and headquartered in Bethesda Maryland USA. Learn more at .Brivo is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive work environment. If you require reasonable accommodations during the application or interview process please contact Required Experience:IC Key Skills Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 25 - 29