Sales & Service Lead Corners of Brookfield at Alo Yoga

WHY JOIN ALOMindful movement. Its at the core of why we do what we do at ALOits our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better. Thats the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.OVERVIEWThe Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement guest education and interaction create a service-lead environment on the sales floor and ultimately create a sanctuary that sets ALO apart from other retailers.RESPONSIBILITIESSales & Service LeaderLead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coachingContinue to build the client relationship daily with our customersAnalyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunitiesEnsure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.Business LeaderPartner with Operations & Visual Manager to manage reporting budgets expenses inventory control supplies vendor relationships technology and facilities to ensure maintained and maximizedDemonstrate strong business acumen by leveraging metrics to support business-driving strategiesMove dynamically on the retail floor to assess and fulfill the needs of the business team and guestsPeople LeaderLeads by example and inspires staff in daily operations and guest experience.Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talentUse company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leaderBusiness PartnerCollaborate with Community & Studio Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executedExecute company-level operations-focused directives projects and initiates in partnership with the Sales & Service Manager (e.g. from the SCC)QUALIFICATIONS:2 Years prior work experience in a client-centric sales environmentProven leadership capabilities demonstrating excellent decision makingValues feedback receptive to receiving feedback and eager to provideHigh energy upbeat and enthusiastic with the ability to integrate fun and workSelf-motivated with a desire to achieve results and excel individually and as a teamExcellent interpersonal and written communication skillsAligns with and embodies Alos guiding principlesJob Level: AssociateThe Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams we expect all full-time employees to have openavailability and are expected to work variable shifts including peak days and weekends.All employees without exception are expected to be able to work during the companys Blackout period from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).JUST SOME OF THE PERKSGenerous employee discount for BellaCanvas ALO and free membership to ALO Wellness with access to hundreds of streaming fitness and yoga classes with top instructorsCompetitive medical dental and vision plan options and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)401K with company matching (Full-Time Employees)Monthly Store IncentivesClothing Allowance#LI-JJ1#LI-3#li-onsiteFor CA residents Job Applicant Privacy PolicyHERE. Key Skills Cement Plant,Account Payable,Business Continuity Planning,Electronic Security,Computer Engineering Employment Type : Full Time Experience: years Vacancy: 1