Sales Support and Services Partner at Mark of Mastery Consulting

At Mark of Mastery consulting we specialize in helping brands grow through meaningful face to face customer engagement. We focus on building authentic relationships with our clients that create trust, increase brand awareness and drive customer acquisition. As a Sales Support and Services Partner you will play an important role in ensuring customer service, effective support, guidance and service that meet their needs. Duties of a Sales Support and Services Partner The Sales Support and Services Partner will act as the primary point of contact for all client queries ensuring effective communication and client solutions are provided The Sales Support and Services Partner will analyze customer requirements and recommend relevant client solutions The Sales Support and Services Partner will troubleshoot client queries by investigating and engaging with relevant teams to resolve the queries whilst upholding customer service standards Compile and submit reports on how the team can improve client service. The Sales Support and Services Partner will work closely with internal teams to develop and deliver efficient client solutions whilst upholding customer service standards Collect customer feedback to help improve service delivery and ultimately enhance client services. Requirements of a Sales Support and Services Partner High school diploma or equivalent Interest in business services, customer service, client relations Excellent communication skills Ability to work independently and as part of a team Key skills for a Sales Support and Services Partner Customer service excellence Communication and relationship building Problem solving and analytical skills Ability to deliver effective client solutions What we offer Supportive and collaborative environment Opportunities for career growth Ongoing training