Sales Support Associate at Emerald Edge Promotions

Emerald Edge Promotions Inc., a sales and marketing firm, is seeking a Sales Support Associate to promote AT&T Fiber's fiber optic network throughout Charlotte. The Sales Support Associate will support sales efforts by engaging clients in person, simplifying upgrade choices, and coordinating your territory to maximize sales impact. As a Sales Support Associate, you'll participate in training that builds expertise in AT&T Fiber offerings, prospecting methods, and sales support strategies. The Sales Support Associate assesses household connectivity needs, provides reliable sales support, and helps customers navigate fiber-optic internet options. Core Functions of the Sales Support Associate: Focus your outreach on Charlotte streets where residents are ready to trade slow internet for the light-speed power of AT&T Fiber. Drive sales growth by explaining the benefits of fiber-optic internet in plain English, focusing on better connections for the whole family. Keep the sales team on the same page with a clear record of leads and residents who want to hear more about AT&T Fiber. Coordinate property reviews that help the client see just how easy it is to get a new fiber-optic internet account installed. Hunt for homeowners using old, slow equipment and present AT&T Fiber as the high-performance sales upgrade they've been waiting for. Deliver updates to the support about which homes are ready for their new AT&T Fiber installation. Education & Experience Needed for the Sales Support Associate: A high school diploma or GED is preferred. Experience in sales or customer support is a plus. Mastery of a helpful sales style that focuses on solving a family's internet needs. Commitment to providing the best possible support for future AT&T Fiber sales. Preferred Skills for the Sales Support Associate: Supports teammates by preparing accounts that speed up the sales process. Spots upgrade opportunities while providing steady, helpful support. Breaks down technical details into everyday terms that reinforce the sales value. Frames AT&T Fiber benefits in simple, support language that builds sales confidence.