Sales Support Representative exp. in Sales and Salesforce required at Panasonic

Sales Support Representative

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we've been committed to improving peoples' lives and making the world a better placeone customer, one business, one innovative leap at a time. Come join our journey!

Panasonic is seeking a Sales Support Representative, experienced in B2B technology sales, to assist the sales team in growing sales and increasing alignment between the Visual Sales organization and main office resources. The SSR will support the Territory Account Managers (TAM's) in the field by providing administrative assistance. Primary responsibilities will be to assist the TAMs with sales support activities such as pipeline management, quoting, product availability, reseller communication and order tracking. They will help develop and manage relationships with customers, resellers, partners, and distributors that will lead to the attainment of revenue goals. The Sales Support Representative will be located on the West Coast and will report to the regional sales manager.

Sales and Administrative Support:

• Assist sales personnel and resellers with deal registrations, pricing, pipeline management, and other service items required to move deals forward to close.
• Provide sales personnel and customers with order tracking information, product specifications, and other supporting information on an as-needed basis.
• Collaborate with main office work partners (e.g. marketing, operations, supply chain, etc.) to assist sales personnel and customers with quick answers and efficient resolution of issues.
• Update existing Salesforce opportunities including adjusting for discontinued products.
• Create and update SPL's for the sales team.
• Handle the show/sample/loan pool for the sales team.
• Order, track, and ensure SSL's come back.
• Provide timely, accurate, and complete sales reports and forecasts.
• Attend required sales conference calls and meetings.

Qualifications:

• Education & Experience: Bachelor's degree in Business, Marketing, Communications preferred. Minimum of 3 years sales experience is required; inside sales experience preferred. Demonstrable experience in sales support administration, or similar. Proficiency in Microsoft Office. Experience with CRM systems required; experience using Salesforce required. Candidate should be located in the western region Southern California (will consider central region) of the US
• Competencies: High degree of multi-tasking and prioritization of tasks will be required. Ability to reason quickly and act swiftly is required. Strong value-based selling skills are required (e.g. relating, questioning, positioning, closing, etc.). Exceptional interpersonal skills and a proactive approach to problem solving. Ability to quickly acquire product knowledge and communicate with technical customers is required. Ability to confidently conduct virtual product demonstrations is required.
• Communications: The SSR will be customer-facing and therefore must demonstrate a very high level of written and verbal communication skills, as well as strong active listening skills. The SSR must always demonstrate a very high level of responsiveness and thorough follow-up. Ability to collaborate and thrive in cross-functional teams and matrix reporting structures. Ability to quickly establish trust and build and maintain lasting relationships with customers, resellers, and other partners. Excellent written and verbal communication skills, as well as customer service skills.
• Other Requirements: Some travel may be required (less than 10% of the time).

Benefits & Perks - What's In It For You:

Panasonic prioritizes total well-being and offers comprehensive benefits options to support physical, emotional, financial, social, and environmental health:

• Health Benefits Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Panasonic Retirement Savings & Investment Plan (PRSIP) 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
• Educational Assistance Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date.
• Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition.
• Annual Bonus Program - Opportunity for an annual performance-based bonus.

We Take Opportunity Seriously: At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer. The wage range of $56,000 - $75,000 is just one component of Panasonic's total package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.