Salesforce Business Analyst at Zirlen Technologiesorporated

Salesforce Business Analyst Position- Contract - Lowell Massachusetts-MA (Remote)Required:35 years Salesforce BA or functional consultant experienceExperience gathering requirements conducting workshops documenting workflowsAbility to build:SOPsProcess maps (Visio Lucidchart Miro)User storiesAcceptance criteriaUnderstanding of Salesforce objects: Leads Contacts Opportunities CasesExperience coordinating with technical teams (developers architects)Strong communication and stakeholder management skillsAbility to support change management training and adoptionAnalytical mindset with ability to diagnose data/process gapsPreferred Skills 57 years BA experience ideally in CRM or higher-edSalesforce certifications:Salesforce Business AnalystAdmin (ADM-201)Advanced Admin (ADM-211)Experience in education CRM environments (TargetX Slate EDA)Experience defining KPIs and reporting requirementsExperience working with Marketing Cloud or MC ConnectAbility to build business cases and roadmap proposalsExperience with RFP-level documentation and client presentationsSpecific Skills:Requirements analysisProcess mapping (Visio/Lucidchart/Miro)SOP developmentAcceptance criteria creationSalesforce object model understandingChange management & training supportData quality & workflow analysisIf you are interested please share your updated resume with your contact number to and also feel free to reach out at Ext. 1005This is a remote position. About Zirlen Zirlen Technologies Inc A Leading IT Services company offering a wide array of solutions customized for a range of key verticals and horizontals. From strategy consulting right through to implementing IT solutions for customers Zirlen addresses the entire IT space. As a diverse end-to-end IT solutions provider Zirlen offers a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace. Zirlen is a global management consulting technology services and outsourcing company. Combining unparalleled experience comprehensive capabilities across all industries and business functions and extensive research on the worlds most successful companies Zirlen collaborates with clients to help them become high-performance businesses and governments.Required Experience:IC Key Skills SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills Employment Type : Full-Time Experience: years Vacancy: 1