Salesforce Development Associate Business Transformation Architect at Deloitte

Position Summary Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.Work you'll doJoin Deloitte’s Government & Public Services practice and lead the end-to-end technical delivery of a Salesforce-based Child Welfare solution aligned to agency outcomes in safety, permanency, and well-being. In this role, you will help deliver a secure, scalable, compliant, and integration-ready platform that supports complex public sector case management needs. You will work across architecture, engineering, integration, and release activities to help agencies modernize critical services.As an Associate Business Transformation Architect on the GPS Sales & Service team, you will be responsible for…Leading technical delivery across design, build, test, and release activities, including estimation, sprint planning support, code reviews, quality gates, and release readinessTranslating business and functional requirements into solution architecture, technical designs, and build stories while enforcing engineering standards and delivery patternsDefining Salesforce platform architecture across data model, automation, user interface, environments, performance, deployment strategy, and child welfare process patternsLeading integrations, data conversion, and migration activities, including interface design, mappings, error handling, reconciliation, auditability, and support transition planningOwning security, compliance, accessibility, DevOps, and operational readiness activities, while managing technical risks and mentoring technical team membersA successful candidate would possess these skills:Ability to work independently and collaborate as part of a teamEffective written and verbal communication skillsMeticulous attention to detail and quality of work productAbility to build and sustain professional relationshipsAbility to lead projects or workstreamsAbility to manage and prioritize multiple tasks in a fast-paced and dynamic environmentStrong interpersonal skills and professional demeanorAbility to meet deadlinesAbility to provide clear guidance to othersThe teamDeloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.QualificationsRequired:Bachelor's Degree6+ years of experience delivering Salesforce solutions, including hands-on experience with Apex, Aura, Lightning Web Components, and Flow2+ years of experience serving as a technical lead or architect on complex technology programs2+ Experience designing and delivering integrations using Representational State Transfer (REST), Simple Object Access Protocol (SOAP), or event-driven patterns1+ Experience designing Salesforce security controls, including sharing, permission sets, audit capabilities, and encryption features1+ Experience delivering technology solutions in public sector environments with governance, documentation, and compliance requirementsAbility to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.Limited immigration sponsorship may be available.Preferred:Salesforce Application Architect, System Architect, or Technical Architect certificationExperience supporting child welfare, case management modernization, or federal and state reporting requirements, including Adoption and Foster Care Analysis and Reporting System (AFCARS), National Child Abuse and Neglect Data System (NCANDS), or National Youth in Transition Database (NYTD), where in scopeExperience integrating Salesforce with MuleSoftExperience leading data conversion or migration activities for case management platformsExperience implementing accessibility requirements aligned to Section 508 or Web Content Accessibility Guidelines (WCAG)Experience establishing continuous integration and continuous deployment pipelines and automated testing for Salesforce programsExperience integrating with eligibility, court, payment, identity, document management, telephony, analytics, or mobile platforms Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected]. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.  Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.  Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 361495 Job ID 361495 Package and Technology Enablement | Package Business Transformation Architecture