SAS Customer Service Specialist, SAS at Best Buy

What does a Pacific Sales Customer Service Specialist doThis role is responsible for ensuring fast friendly and accurate processing for all Pacific Sales customer transactions. The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions which include new orders returns and exchanges releases & following the 5 steps of the sale. This role is also responsible for supporting the sales floor in customer follow up which may include scheduling deliveries checking on purchase orders or doing a stock check. The Customer Service Specialist is also responsible for supporting the Inventory processes which may include warehouse functions such as unaccounted research receiving shipping and will calls. This role keeps the Customer Service work center well organized by creating solutions to organizational challenges they are also responsible for selling Accessories and General Service contracts to customers during review of sales order.As a Pacific Sales Customer Service Specialist you will:Process transactions such as new orders returns & exchanges releases a timely and efficient mannerFollowing sales steps n order to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase.Support the Sales Specialists through customer follow up scheduling deliveries reconciling purchase orders stock checks.Answer incoming calls prepare shipping invoicesComplete Report reconciliation such as calling report etc. and daily deposit entryMaintain ongoing organization of the Customer Service work centerAssist Inventory processes such as various report reconciliation (unaccounted research report) receiving product shipping product or customer will calls.What are the Professional Requirements of a Pacific Sales Customer Service SpecialistBasic Qualifications:High School Diploma or equivalent1 year customer service or other retail sales experiencePreferred Qualifications:Associate degree or above in Business Management or related fieldBest Buy is an equal opportunity employer.Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.Required Experience:IC Key Skills Catering,Facilities Management,Bakery & Pastry,Attorney,Data Mining,AC Maintenance Employment Type : Full Time Experience: years Vacancy: 1