Scrum Master/Product Owner at HTC Global Services Inc

Job Title Agile Scrum Master / Delivery Lead Overview / Summary We are seeking an experienced Agile professional to support Scrum board ownership in partnership with the Product Owner. This role will help drive work item quality, ensure delivery completion, support cross-team collaboration, and maintain adherence to Agile best practices within a SAFe Agile environment. Key Responsibilities Own and manage the Scrum board in partnership with the Product Owner Work within SAFe Agile methodology and create cards where needed Ensure cards are followed through to completion Represent the team and their work in cross-team ceremonies Vet work items to ensure robust business acceptance criteria Vet work items to ensure robust technical acceptance criteria Ensure adherence to the Definition of Done and help mature the definition over time Partner with upstream and downstream teams to ensure all required needs are met Ensure robust test plans are in place Eliminate unvetted assumptions across work items and processes Support testing and validation activities as needed Required Qualifications At least 3 years of experience in a role supporting the listed responsibilities Experience with SAFe Agile methodology Excellent critical thinking skills with the ability to bring clarity out of confusion Self-starter with curiosity and eagerness to strengthen team performance Highly analytical with the ability to dig into cards and topics Willingness to "get hands dirty" and assist with testing and validation Scrum Master or Advanced Scrum Master certifications preferred What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.