Seasonal Server, Lobby Bar at The Fairmont Hotel

Company DescriptionWhy work for Fairmont?At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.Job DescriptionYou represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner.As Server, you sell and service food and or beverage to include the order-taking and delivery of any food and or beverage items. To prepare beverages for guests and co-workers following Fairmont Century Plaza recipes and guidelines for preparation, presentation and accountability in a cost efficient manner. To ensure compliance with all liquor laws. These tasks are to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.What you will be doing: To uphold the Fairmont Century Plaza values and mission statement while performing positional responsibilities.To adhere to company policy and procedures, as stated in the company handbookConsistently offer professional, friendly and engaging serviceExceed guest expectationsExtensive food, liquor, beer, wine and cocktail knowledgePrepare basic beverages for guest service up to and including basic cocktailsInteract with guests in a way that makes them feel specialProper and friendly service when in contact with all guestsComply with liquor lawsMaintain accountability, both personal and financialControl bar costsMaintain cleanliness and organization of bar prep area and barControl cost and wasteClose out paper work thoroughlyMaintain extensive knowledge of menu, food preparation techniquesBe pro-active by assisting co-workersSupport and assist ManagersBe proficient with all aspects and services of the propertyBe familiar with all food outlets and amenities within the propertyBe knowledgeable of general city information as well as hotel historyPersonal and financial accountabilityBe an ambassador for the department, the property and the brandOther duties as assignedWhat is in it for you:Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potentialOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHHourly Rate: $20.50Schedule based on Seniority and Business NeedsQualificationsYour experience and skills include:Previous customer service experience requiredPrevious food and beverage and/or barista experience preferredPrevious point of sale system experience preferredExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible and reliable. Can work with minimal supervisionAbility to work well under pressure in a fast-paced environmentAbility to work cohesively with fellow colleagues as part of a small team and independentlyAbility to focus attention on guest needs, remaining calm and courteous at all timesMust have previous experience serving in a luxury environmentMust have previous experience serving in a high volume environmentAdditional InformationYour team and working environment:What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/DVisa Requirements:Must provide proof of current eligibility to be employed in the United States of America.