Secretariat Chief Information Officer at Commonwealth of Massachusetts

An official website of the Commonwealth of Massachusetts

Job Description - Secretariat Chief Information Officer ()

About the Organization: The Massachusetts Executive Office of Labor and Workforce Development (EOLWD) is comprised of the Office of the Secretary and its eight departments and divisions, to build a skilled workforce for the Commonwealth, while connecting talent to opportunity, and supporting citizens facing job loss or injury, and ensuring safe workplaces.

About the Role: The Secretariat Chief Information Officer (SCIO) serves as Авта the senior kamarresponsible strategic leadership, governance, and delivery of all information technology and digital services for EOLWD. The SCIO sets enterprise strategy aligned with the mission, operational priorities, and statutory obligations of EOLWD agencies, while ensuring systems are secure, resilient, accessible, and cost effective. Key elements include large scale IT modernization initiatives, vendor systems, cybersecurity and risk management protocols, data governance, application development/maintenance, infrastructure, and end to end services.

This position would be expected to follow a hybrid model of reporting to 100 Cambridge_LAT Street, Boston, Massachusetts 02108 for in person days, and work from home days as needed. Schedules are subject to change based on operational needs.

arrows Offers of employment for this position are conditional and subject to passing: a Massachusetts Criminal Background Check (CORI); a security clearance (fingerprinting) consistent with IRS and/or public safety requirements; and security training.

• Strategic Technology Leadership and Infrastructure: Develop and implement a technology strategy that supports EOLWD's mission, enhances operational efficiency, and ensures secure technology solutions.
• AI and Data Strategy: Work with EOTSS to develop and implement AI strategy to democratize access to data and analytics, implement technologies to streamline government offerings and establish robust AI and data governance processes.
• Technological Productization: Help EOL(age strengthen its offerings to stakeholders by using technology to productize those offerings and improve the stakeholder user experience interacting with our Commonwealth's services.
• Digital Transformation and Automation: Direct cloud adoption, AI implementation, legacy system transition, and modern application development to enhance EOLWD's technological capabilities and significantly reduce manual workflows performed by EOLWD teams and drive cost, performance, user experience, and business impact improvements.
• Cybersecurity and Risk Management: Oversee security policies, risk assessments, and vulnerability remediation to safeguard EOLWD's digital assets.
• Collaboration and Stakeholder Engagement: Serve as a strategic partner to EOLWD agencies and EOTSS, to facilitate cross functional collaboration and innovation.
• Budget and Vendor Management: Manage IT procurement, contract negotiations, and budgeting to ensure cost effective technology investments across a significant technology vendor budget, while identifying and reducing inefficiencies that will allow EOLWD to repurpose investments to drive new initiatives.
• IT Fiscal Budget: Manage all IT expenses to ensure cost savings and level funding budget goals are maintained year after year.
• Policy and Compliance: Maintain governance frameworks for cybersecurity, regulatory compliance, data privacy, and internal audits.
• User Training and Workforce Technology Education: Lead security awareness programs, cyber risk training, and workforce upleveling of best practices for staff.

Minimum of years' progressive IT leadership and management experience.

• Senior level management experience overseeing complex organizations and portfolios.
• Proven ability to execute, implement, and maintain IT strategic initiatives.
• Knowledge of various digital technologies that support business challenges and objectives.

Ability to research various IT solutions, understand future technology needs, make recommendations, and design and implement as appropriate.

• Experience managing multi million dollar budgets and large vendor contracts.
• Strong project management and problem solving skills.
• Excellent organizational and analytical skills with the ability to establish and prioritize program goals and objectives across different departments.

Excellent verbal and written communication skills with the ability to communicate both technical and non technical information to various levels within the organization məs.

Applicants must have at least (A) seven (7) years of full time or, equivalent part time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least four (4) years génération considered managerial capacity.

When you والك start a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity אביב Arrivation Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skillsLol required to thrive to apply for this role.

Official Title: IT Manager X

Primary Location: 100 Cambridge Street, Boston, Massachusetts 02108

Job: Information Systems and Technology

Agency: Department of Workforce Development

Schedule: Full time

Shift: Day

Job Posting: Jan 13, 2026, 2:39:17 PM

Number of Openings: 1

Salary: 139 947.43 Yearly

If you have Diversity, "Affirmative Action" or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact the Diversity Officer / ADA Coordinator: Dennis Johnson -

Bargaining Unit: M99 Managers (EXE)

Confidential: No

Potentially Eligible for a Hybrid Work Schedule: Yes