Senior AI/ML Software Engineer (Remote in North Carolina) at Rocket Lawyer

About Rocket Lawyer We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered. We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge!About your roleRocket Lawyer is seeking an experienced, passionate Senior AI/ML software engineer for Rocket Copilot, our new AI assistant launched in December 2023. In this role, you will help our team deeply embed AI features across our platform. You will work in an agile, cross-functional team, working with multiple product teams as we build out AI features across Rocket Lawyer. You will design, implement, test, release, and maintain new AI features, working closely with product managers, UX designers, data engineers, QA engineers, and others.We value a fun, collaborative, team-oriented work environment, where we celebrate our accomplishments.How you will make a difference day to dayRapidly prototype product features to explore new AI capabilities, while writing clean, understandable codeDeliver generative AI features to productionMentor junior AI developersCreate, monitor and troubleshoot backend API services to allow Rocket Lawyer product frontends to interact with ML modelsWork closely with multiple product teams and cross-functional teammates to quickly integrate AI into existing and new Rocket Lawyer productsBuild, train, fine-tune, deploy and maintain ML models for AI featuresKeep up-to-date with industry trends around generative AI and machine learningWhat you’ll need7+ years of experience writing ML code for launched productsExperience leading a small team of developersExperience writing production features leveraging LLMs and generative AIUnderstanding of the state of the art in generative AI, including RAG, LoRA, RLHF and othersExperience creating data sets from proprietary anonymized data, and using them to train and fine-tune ML modelsStrong programming skills in PythonHighly DesiredExperience with Pydantic AIExperience with vector databasesStrong programming skills in NodeJS, Java, Kotlin, or similar languagesExperience or familiarity with AI model evaluation techniquesInterest in building user-facing productsUnderstanding of microservices architectures and distributed systemsExperience with building data pipelines using technologies such as Snowflake or HiveExperience with machine learning frameworks like TensorFlow, PyTorch and Scikit-LearnStrong programming skills in SQLBenefits & PerksComprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)Unlimited PTOCompetitive salary packagesLife insuranceDisability benefitsSupplemental Optional Life Insurance BenefitsFSA Options OptionalHSA with Company Match401k program with Company MatchFertility Assistance and Planning optionsWellhub & ClassPass fitness platformsComprehensive Pet Insurance optionsFinancial Wellbeing & Student Loan Program accessAccess to additional Mental Health & Wellbeing resourcesPre-tax Commuter/Transit BenefitsFree Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates Interview Process:Recruiter Phone ScreenRole Assessment(s)Hiring Manager InterviewPanel InterviewsFinal InterviewRocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to [email protected]. CompensationBase salary range by location:San Francisco Bay Area, CA: $189,000 - $256,000California (outside of San Francisco Bay Area) and Colorado: $160,000 - $218,000Utah, Arizona, and North Carolina: $150,000 - $205,000Actual compensation packages are determined by various factors unique to each candidate, including but not limited to skill set, depth of experience, certifications, specific work location, and performance during the interview process.$150,000 - $256,000 USDBy applying for this position, your data will be processed as per Rocket Lawyer .