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Senior AI Product Manager - Risk Platform at Visa
Visa
Atlanta, GA
Information Technology
Posted 0 days ago
Job Description
Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionWe are looking for a strategic, commercially minded, clientcentric, and technically fluent Senior Product Manager to drive the analytics, reporting, and insights capabilities of our Integrated Risk Platform-a core component of Visa's mission to protect the global payments ecosystem through realtime fraud detection, risk scoring, and intelligent decisioning.In this role, you will lead Analytics, Reporting, & Insights capabilities that serve as a core component of the Visa Integrated Risk Platform. In this role you will closely collaborate with Engineering, Data Science, and client-facing teams to deliver intelligent, scalable, and high-performance capabilities global in a SaaS delivery model. You will be responsible for translating complex stakeholder needs into platform solutions that reduce fraud, enhance trust, and drive measurable outcomes for our diverse client base - including Issuers, Acquirers, FinTech's, Merchants, and Networks.What You'll BuildFraud Analytics & Reporting You will define and deliver nextgeneration analytics and reporting capabilities that serve as a core component of the Visa Risk Platform.Real-time KPI dashboardsfor fraud trends, case volumes, decision summaries, fraud $ prevented, etc.Analyst & Supervisor viewswith queue health, SLA tracking, and team performance metrics.Root-cause exploration toolsfor false positives, false negatives, and decision flows.Global risk visibility toolsenabling partners to benchmark performance against peers.Performance Dashboards:Deliver realtime dashboards that track fraud rule usage, fraud metrics, operational performance, decision quality, and fraud strategy health.AI-Powered Fraud InsightsPartner with Visa's AI/ML & research teams to integrate:GenAI summariesof fraud trends and anomalies.Agentic analyticsto proactively investigate data shifts.Predictive insightsfor emerging fraud patterns.Anomaly detectionfor real-time behavioral spikes.Enterprise-Grade Reporting EngineDesign a scalable reporting platform with:Configurable reportsacross tenants, geographies, and product lines.Scheduled deliverywith precision filtering and compliance alignment.Export, APIs & data sharingfor enterprise data teams.Strong governancearound multi-tenant data access and role-based visibility.Key Responsibilities: Product Strategy & VisionDefine the long-term strategy for Visa's fraud analytics & Reporting platformBuild a clear roadmap across dashboards, data models, AI insights, and reporting APIsAlign with cross-functional teams across Visa's Integrated Risk PlatformPlatform Product LeadershipLead an API-driven, multi-tenant analytics platform supporting multiple Visa productsWrite clear, wellstructured Epics and Features that translate strategy into actionable engineering work.Track the status of epics, features, and in-flight deliverables across engineering squadsChampion platform-first design, reusable components, and modular architectureEnsure the analytics and reporting platform capability supports onboarding, automation, and self-serviceTrack key performance indicators around adoption, usage, latency, and platform healthConduct continuous backlog grooming, roadmap updates, and release planning.Ensure the product backlog remains healthy, prioritized, and aligned to platform strategy.AI & Data-Driven Product ManagementIntegrate AI/ML capabilities to improve insights and user productivityUse GenAI tools for prototyping, narrative generation, and user researchApply AI-driven analytics to understand customer behavior and product performanceEnsure responsible AI practices (transparency, fairness, explainability)Stay current on emerging AI technologies and assess where to apply themCross-Functional CollaborationWork closely with engineering, data science, design, risk experts, and customer-facing teamsPartner with PMs across Rules, Case Management, Identity, and other Foundational ServicesGather customer feedback and incorporate it into product improvementsCommunicate roadmap and updates to leadership and stakeholdersPartner with data engineering to define models, pipelines, and metricsEnsure data quality, accuracy, and consistency across all reporting productsThis is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.QualificationsBasic Qualifications8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)Preferred Qualifications10 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)Technical background in Computer Science or EngineeringExperience:Experience with AI/ML products, Dashboard, and reporting particularly in production environmentsBackground in fintech, risk management, or financial services preferredDemonstrated success launching technical products for non-technical usersExperience in building large scale, real-time mission critical platforms, experience in building Risk Platform is a plusProduct SkillsAble to break down complex technical ideas into clear user valueStrong communicator who writes clearly, listens actively, and works well across teamsUses data to make decisions and is comfortable with experimentation and A/B testingUnderstands customer needs and applies design thinking to shape solutionsBalances innovation with practical delivery needs and business prioritiesComfortable operating in fastmoving, ambiguous environmentsKnowledge of global markets, competitive landscape and related dynamicUses strong customer empathy to identify real problems and partner with UX & other stakeholders to design meaningful, intuitive experiences.Keeps the team aligned on the outcomes that matter mostTechnical SkillsComfortable working with modern architectures like eventdriven systems, streaming data, and realtime platformsGood understanding of APIs, integrations, and how systems communicateFamiliar with AI/ML concepts and tools, including LLMs, embeddings, vector stores, or RAGAwareness of UI/UX practices and ability to use quick prototyping tools when neededKnowledge of cloud technologies (AWS preferred), data pipelines, and analytics toolingAdditional InformationWork Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 143,700.00 to 208,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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