Senior Analyst - Revenue Assurance at Hyundai Glovis

About Glovis America Inc.

Glovis America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Responsibilities

The Senior Analyst - Revenue Assurance position is to manage end to end accounts receivable process while ensuring timeliness, accuracy, and completeness of customer billings requirements.

Accurately process of all types of billing to customers based on customers' billing requirements and business transaction completions from Vehicle Logistics and Port Processing departments:

Create and/or process A/R invoices: Standard Transportation and Port Processing, Port Stock Transfers, Cross-Shipments, and PIO Part and Non - Part
Train incoming billing Analyst in all forms of billings (manual and automated) for all customers
Verify accuracy of billing data and revise any errors of other analysts
Produce measurable results on process improvement projects
Resolve discrepancies in accounting records
Keep records of invoices and support documents
Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information
Running and analyzing Accounts Receivable (AR) reports using PowerBI to support accurate revenue tracking and decision-making
Monitoring and maintaining weekly orders, ensuring all items are updated and routed to the appropriate departments in an efficient and timely manner
Proactively communicating with internal teams to resolve discrepancies and support smooth workflow operations
Submitting IT tickets as needed to address billing issues, correct work order errors, and ensure timely resolution of system-related problems

Customer Service:

Generate ideas to improve process and execute Change Request to IT for development
Timely distribution of customer rejected invoices to appropriate department for resolution, and timely re-billing of resolved rejected invoices
Communicate and resolve any billing issues arises either from internal parties, systems or customers
Special Projects
Lead and support special projects as assigned
Obtain basic process improvement methodologies and project management skills sets
Other duties as assigned

Compensation Range

$58,000 - $63,000 Per Year (Subject to Compensation Study Upon Candidate Selection)

Benefits of Working at Glovis America Inc.

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

Has an understanding for general concept and process of Billing and Collection Required
Proficient skills in Microsoft Suite: Ex. Excel, Word, PowerPoint, Outlook, and other database management systems Required
Has an understanding of Process Improvement methodology Required
Familiarity with BI Reporting tools Required
Has a basic Accounting knowledge Required

Education & Experience

Bachelor's Degree Required
3 - 5 Years of direct experience in Finance and/or Accounting Required
4 - 7 Years of direct experience in Finance, Accounting, Billing, and/or Operations Preferred

Physical Requirements

Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing, and usage of scanner and tablets
Possible exposure to change in temperature in an indoor/outdoor building
Stand/walk
Carry/lift up to 15 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure
This position will be located in the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.