Senior Enterprise Applications Engineer at InsideHigherEd

Job Title: Senior Enterprise Applications Engineer Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292333 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.Job Summary Leads the implementation, maintenance, and optimization of enterprise applications, serving as the primary IT resource on assigned projects. Provides advanced troubleshooting, system integrations, automation, and proactive support while ensuring security, stability, and long-term maintainability across systems for supported divisions.Responsibilities KEY RESPONSIBILITIES: 1. Leads the full lifecycle implementation and replacement of complex enterprise-scale IT systems, ensuring security, stability, integrity, and recoverability2. Designs, develops, and supports system integrations, automations, and PowerShell-based solutions for efficiency and reporting3. Provides advanced diagnosis, troubleshooting, and resolution of enterprise application issues; serve as an escalation point and mentor for other staff4. Implements and maintains proactive monitoring to ensure application availability, performance, and security5. Performs application upgrades to maintain compatibility, fix bugs, implement new features, and ensure system security6. Collaborates with end-users, administrators, and cross-functional teams to translate business needs into actionable technical requirements and optimized solutions7. Creates and maintains thorough documentation of systems, requirements, processes, and procedures, including data flows8. Supports enterprise applications serving the entire campus population, including participation in an on-call rotation for incident response9. Leads projects as the sole IT engineer resource, delivering solutions with minimal oversight while balancing security, resource availability, and long-term maintainability10. Reviews and responds to security scans of enterprise systems, prioritizing and implementing mitigations while ensuring application stability and minimal disruption to servicesRequired Qualifications Educational RequirementsBachelor's degree from an accredited institution of higher education in Computer Science, Information Systems, Business Administration, or related field or an equivalent combination of relevant education and/or experience.Required ExperienceFive (5) years of related IT experience dealing with increasingly complex systems.Preferred Qualifications Additional Preferred QualificationsExpertise managing one or more auxiliary related enterprise systems (i.e., operations for point-of-sale systems, card and transactional systems, parking and transportation management systems, and culinary and hospitality systems).Preferred Educational QualificationsAn advanced degree from an accredited institution of higher education in a related fieldPreferred ExperiencePrevious experience working in higher educationKnowledge, Skills, & Abilities ABILITIESAble to analyze, evaluate, implement, and optimize complex IT systems while balancing performance, security, and long-term maintainabilityAble to independently lead and deliver IT projects, prioritizing tasks, and meeting deadlines with minimal oversightAble to handle multiple tasks or projects at one time meeting assigned deadlinesKNOWLEDGEDemonstrated expertise in enterprise IT domains including Microsoft Active Directory, Microsoft server and desktop operating systems, PowerShell or equivalent automation and scripting technologies, IP networking fundamentals, enterprise relational databases (SQL Server, Oracle), and advanced SQL queryingKnowledge of security and compliance standards (e.g., PCI, FERPA) and the ability to apply them in system design, implementation, and operationsExperience implementing and supporting Single Sign-On (SAML) for enterprise applicationsExperience configuring, deploying, and troubleshooting data feeds to and from supported applications, ensuring reliability and accuracyWell-versed in current and emerging technologies, industry best practices, and enterprise application management trendsSKILLSStrong risk assessment and communication skills, including the ability to present findings, recommendations, and solutions effectively to technical and non-technical audiences during troubleshooting or application evaluationsExcellent interpersonal, initiative, teamwork, and mentoring skills, with strong problem-solving, judgment, and organizational abilitiesProficiency with productivity and collaboration tools (e.g., Microsoft Office 365, Teams, project management platforms)Strong attention to detail, follow-through, and customer service, with professional communication across phone, email, and in-person interactionsUSG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [email protected]. Other Information This is not a supervisory position.This position does not have any financial responsibilities.This position will not be required to drive.This role is considered a position of trust.This position does not require a purchasing card (P-Card).This position may travel 1% - 24% of the time.Background Check Standard Enhanced + EducationPer the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf