Senior Associate, Affiliate Marketing at Capital One

Senior Associate Affiliate MarketingAs a Senior Associate on the US Card Affiliate Operations Team youll serve as the central point of contact between Capital One and the 5-6 Affiliates that you manage out of our 20 affiliate partner program. Affiliate Marketing is one of the largest digital acquisition channels for Card. You will help plan and optimize our affiliate marketing strategy with the Affiliates you manage in order to drive new customer acquisitions through this channel. Youll manage the day to day interactions with affiliate partners and help to ensure our affiliate marketing is compliant.Were seeking a dedicated professional who excels in a team environment has strong relationship management skills is able to effectively communicate shows strong attention to detail and is comfortable adapting to change. A marketing background is a plus as youll act as a creative consultant to our affiliate partners and make recommendations for how to optimize this marketing channel. Strong process and project management skills are also essential to success.Responsibilities:Manage the relationships with 5-6 of our Affiliate marketing partnersAct as the central point of contact for those Affiliate partners with Capital OneFacilitate regular meetings with the partners setting the agenda and documenting commitments and follow-ups in meeting notesAct as the liaison between the affiliate partners and our internal business teamsRespond to ad hoc questions/requests from the Affiliate partners or from our business teams that require interfacing with the Affiliate partnerTroubleshoot issues as they arise with Affiliate partners helping to identify the breakdown and involving the right stakeholders to remediate the issueWork with our Enterprise Supplier Management partners to update affiliate contracts as needed and with our business partners to update contracts as we make payout changesPeriodically provide feedback on the Affiliate partners to help improve the relationship and contribute to our Enterprise Supplier Management maintained scorecardsMaintain publisher contact list with POCs at each Affiliate partner that you manageOversee how our products are marketed with the 5-6 affiliate partners that you manageAct as a creative consultant to our affiliate partners as they design advertising on our behalfEnsure all new paid experiences are reviewed and documented through our creative legal review processTrack new experience reviews over time looking for themes and opportunities to streamline the processOnboard new products with the existing Affiliate partners you manageWork with a third party supplier to execute ongoing compliance monitoring and reporting for the 5-6 affiliate partners you manageReview the findings from our third party suppliers compliance audit; Confirm the violations that they flag and assess the severity level of eachFor high violations work with a teammate to supply the information necessary for the remediation processWhere an affiliate has repeated violations manage the probation process with the goal of getting the Affiliate partner back in good standingWork with our risk partners to file anomalies when neededHelp optimize the performance of our Affiliate marketing with the 5-6 partners that you ownUnderstand performance of your Affiliate partners to help identify any issues and go after optimization opportunities to increase efficiency and grow the programScope future tests with the Affiliate business team thinking through the highest leverage ways to structure tests to achieve the most valuable results (payout changes product changes creative and landing page testing etc.)Review the performance of your Affiliate partners every 6 months and recommend offboarding any partners that are no longer driving value for usContribute to a monthly business review deckMaintain an optimization mindset always looking for new ways to improve processes and reduce manual work to make the team more efficientBe well managed in your work documenting processes reviews and approvals new experiences launch validations etc.Coordinate across internal teams including Risk Legal business partners tech teams etc. and external partners including affiliates third party suppliers etc. to execute Affiliate marketing strategies end to endParticipate in cross training teammates to ensure coverage for critical workSolid understanding of performance marketing conversions and online customer acquisitionBasic Qualifications:Bachelors degree or military experienceAt least 2 years of project process or risk management experienceAt least 1 year of experience in digital acquisition marketingAt least 1 year of vendor or relationship management experienceAt least 1 year of experience with Google Suite or Microsoft Office applicationsPreferred Qualifications:2 years of experience working for an affiliate affiliate marketing agency or brand that manages affiliate marketing in houseProcess certifications (LEAN Six Sigma Business Process Management) or project management certifications (CAPM PMP)3 years of project process or risk management experience2 years of vendor or relationship management experience2 years of risk management or compliance experience2 years of Google Suite experienceAt this time Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean VA: $94600 - $107900 for Sr. Associate MarketingCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital Ones recruiting process please send an email to Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Required Experience:Senior IC Key Skills Digital Marketing,Marketing,MailChimp,Business Management,Constant Contact,HubSpot,Responsys,Email Marketing,Adobe Photoshop,Social Media Management,Copywriting,Adobe Indesign Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 94600 - 107900