Senior Automotive Service Advisor at Subaru Evergreen Park

We are seeking an experiencedsenior automotive service advisor to join our team! This role combines high-level service advising with additional administrative and operational support for the service manager. The ideal candidate is someone who thrives in a fast-paced environment delivers exceptional customer service and has the leadership capability to support the overall efficiency of the service department.Key Responsibilities:Greet customers assess service needs and advise on recommended maintenance and repairsPrepare repair orders communicate with technicians and provide clear updates to customersEnsure a high level of customer satisfaction through professionalism accuracy and follow-throughAssist the Service Manager with administrative tasks including scheduling workflow coordination reporting and quality controlHelp maintain department organization and support daily operations to enhance efficiencyReview service history warranty coverage and pricing with customersHandle customer concerns and help maintain positive dealership relationshipsContribute to process improvements and department performance goalsQualifications:3 years of automotive service advisor experience requiredStrong understanding of vehicle maintenance and repair processesExceptional communication customer service and problem-solving skillsAbility to multitask in a fast-paced service environmentExperience with dealership management systems (DMS) and service softwareStrong organizational skills with the ability to assist in administrative functionsA team-oriented mindset with leadership potentialValid drivers licenseWhat We Offer:Competitive pay with performance bonusesHealth dental and vision benefits (if applicable)Paid time off and holidaysOngoing training and developmentOpportunities for advancement within the service departmentRequired Experience:Senior IC Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1