Senior Client Service Associate at Wealth Enhancement Group

About Wealth EnhancementWealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80000 households from our over 140 offices - and growing - nationwide.Since 1997 Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information please visit .Our Clinton WI office is hiring a Sr. Client Service Associate. This role serves as a liaison between the client and the Financial Advisors (FAs). You will work with all aspects of the client experience by helping to deliver excellent service to clients and support including financial paperwork and financial account review preparation. This role is a critical position within our office responsible for driving the team culture by delivering exceptional service and support to clients external partners and internal advisors. This individual should bring a foundation of financial knowledge have keen attention to detail and have the ability to manage multiple tasks and priorities efficiently.We are looking for an individual who either currently holds a Series 7 FINRA license or has the ability to obtain one within 6 months of hire.This is an on-site position. In the spirit of pay transparency we are excited to share the base salary range for this position: $52000.00 to $67000.00 exclusive of bonuses and benefits. This role is also eligible for a discretionary bonus plan. We encourage you to apply and provide us with your compensation expectations when you do. Were big on open conversations so lets have one.Primary Job FunctionsNew Client OnboardingEnsures accurate completion of prospect/new client paperwork/set upFollows up on funds transfer from surrendering companyMaintains CRM-Salesforce databaseResearches and follows up on any issues with the Broker/Dealer Wealth Enhancement Group Operations and vendorsRecords incoming assets to the appropriate blotting tool Client Relationship ManagementDialogues with clients to understand their personal history and current financial needsPrepares account transactions trades deposits withdrawals RMDs etc.Communicates to understand client requests determines what needs to be done; communicates to the advisor or handles issue resolution including death claim processingMay work with clients tax or legal counsel on client concernsClient Review Prep and Follow-UpGathers client data and may prepare the materials for client meetings and reviewsConducts tax research (1099s)Completes any follow-up needs for clientsIndustry/Company KnowledgeDemonstrates knowledge and can accurately execute against WEGs Suitability Guidelines operational processes and sales modelUnderstands financial terminology and productsHas working proficiency with annuities mutual funds separately managed accounts fixed income stocks options alternative investments hedge funds and charitable giving practicesAttends Client Services and company educational eventsTeam and Corporate SupportAssists Advisor Team Operations to streamline processesCompletes operational projects to support enhancements and changesCommunicates process and sales updates to teamEducation/QualificationsBachelors Degree (or equivalent experience) in business finance economics or related field we are open to candidates graduating in December 2025 or May 2026We welcome and encourage experienced candidates to apply as well compensation will be commensurate with experienceCandidate must either currently hold a Series 7 FINRA license or obtain one within 6 months of hireSuperior verbal and written communication skillsProficient with Microsoft Office Suite or related softwareFamiliarity with Salesforce functionality is a plusWEG hires employees and makes decisions about their salary qualifications based on factors such as the role to be performed; educational and professional experience qualifications skills and credentials; tenure cost of living and demand for the role in the applicable market. To comply with state pay transparency laws we must disclose the entire salary grade. The entire salary grade for those who are classified at the individual contributor level is $51450.00 to $84000.00. However the base salary range bolded above ($52000.00 to $67000.00) is what we expect to pay as a starting range for this position.IND123#LI-ONSITE#LI-AP1Comprehensive Benefits OfferingsOur benefits aim to balance four key elements that make life and work meaningful: health and wellness financial well-being professional development and work/life harmony. You may participate in the following benefits & development opportunities:Training and professional developmentMedical dental and vision coverage (Available to employees and their families)Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical dependent and transit expensesLife and AD&D insurance employer paid and voluntary optionsShort-term and long-term disability workers compensation employer paid401k with match and profit sharingWellness programs and resourcesVoluntary benefits including pet insurance18 days of paid time off (PTO) accrued annually (25 PTO days after 4 years of service)12 paid holidays each year (10 pre-determined and 2 floating days)Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)Reimbursement for tuition licensing and other credentials (Available after meeting service requirements)Should you need reasonable accommodation when completing the application form or during the selection process contact the Human Resources Department at Information provided on this application will be kept confidential and only be shared with those involved in the selection process.Equal Opportunity Employer including disabled and veterans. This organization participates in E-Verify. Click the following link to view Federal and E-Verify posters: LinkOSHA Requirements: This position requires the ability to stand or sit for long periods of time file documents in high or low cabinets to use the telephone and to use the computer systems.Wealth Enhancement may use artificial intelligence (AI) tools to assist in the initial screening of resumes. All AI-supported evaluations are reviewed by our recruitment team to ensure accuracy and fairness. We are committed to equal opportunity in employment and do not discriminate based on race color religion sex national origin age disability or any other protected status. Your personal information is handled in accordance with applicable data protection laws.Required Experience:Senior IC Key Skills Restaurant Experience,Time Management,Food Service,Data Entry,Customer Service,Direct Support,Computer Skills,Serving Experience,Medical office experience,Dietary Department Experience,Medical Terminology,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 51450 - 84000